IDBI Bank Recruitment 2024 - Latest Chief Customer Service Officer Vacancies on 14 June 2024

IDBI Bank is seeking applications for an Internal Ombudsman (IO) position as Chief Customer Service Officer on a three-year contract basis, offering a monthly remuneration of ₹1.25 lakh.

by Tamilarasi S

Updated Jun 14, 2024

IDBI Bank Recruitment 2024 - Latest Chief Customer Service Officer Vacancies on 14 June 2024

IDBI Bank Recruitment 2024

IDBI Bank has been hiring an internal ombudsman (IO) as chief customer service officer on a contract basis for three years. Applicants should be under 65 years old with at least seven years of experience in banking or related fields. The position offers a monthly remuneration of ₹1.25 lakh, with additional benefits like leave and conveyance allowance. Interested candidates must apply by June 23, 2024, following IDBI Bank’s website guidelines. The selection process includes screening, interviews, and verification of qualifications.

Click Here For Official PDF.

Important Dates

  • Last Date of Receipt of Application: June 23, 2024
  • Cut-off Date: June 01, 2024

Eligibility Criteria

  • Age: Not more than 65 years as of June 01, 2024
  • Experience: Minimum seven years in Banking, regulation, supervision, payment and settlement systems, or consumer protection.
  • Qualification: Retired or serving officer, rank equivalent to General Manager of another bank/Financial Sector Regulatory Body/NBSP/NBFC/CIC. Should not have prior employment with IDBI Bank or related parties.

Terms of Engagement

  • Period: Contract basis for three years, subject to half-yearly review.
  • Remuneration: ₹1.25 lakh per month (subject to taxes), plus allowances for conveyance and communication.
  • Leave: 20 days per year, with no encashment/carry forward of unused leaves.
  • Termination: One month notice from either party or pay in lieu thereof. No superannuation benefits.

Selection Process

  • Preliminary Screening: Based on eligibility, qualifications, and experience.
  • Personal Interview (PI): Shortlisted candidates will undergo PI.
  • Final Selection: Based on PI performance, medical fitness, and eligibility criteria.

How to Apply?

  • Applications must be submitted to [email protected] with the subject line indicating the position.
  • Only complete applications will be considered valid.
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