How to fix Star Citizen error code 40014? A Step-by-Step Guide
by Rubaditsha | Updated Mar 29, 2023
What is Star citizen error code 40014?
If you are trying to access the Persistent Universe of Star Citizen but keep encountering a 40014 error, then it is likely that you are experiencing an access issue. However, there's no need to worry as we are here to help you get back into the 'Verse!
At Star Citizen, we take every error and issue our players encounter seriously, and we want to ensure that every player has a seamless gaming experience. Thus, we encourage all our players who experience any issue to report it on the Issue Council. By doing so, you will help our teams gather crucial data about the problem you are facing, which will enable us to address the root cause of the problem.
Therefore, if you are experiencing a 40014 error while accessing Star Citizen's Persistent Universe, kindly take the time to report the issue on the Issue Council. Your feedback is valuable to us and will help us improve our game and provide a better experience for all our players.
How to fix Star Citizen error code 40014?
Possible Port In-Use
CIG, the game developer, uses a specific range of ports for the game, cloud servers, Hub, and more. The game-specific port used by CIG is 64090, while the cloud servers may cycle through the port range, including TCP 8000 - 8020 and UDP 64090 - 64110. However, it's possible that one of these ports (UDP 64090 - 64110) may already be in use on your router or ISP router by another game, service, or application. In such cases, your computer may assume this is a Blat attack or a form of DDoS attack.
To resolve this issue, you can check the ports on your router or contact your ISP for help. They can assist in identifying the application or service using the port and provide guidance on how to free it up for CIG's use.
PC to Router Connectivity
Another issue that can prevent the client from connecting to RSI servers is a connection factor between the PC and the router. To troubleshoot this issue, you can try the following steps:
- Ensure that Star Citizen is added as an exception to your Firewall: Firewalls can block the game from connecting to the RSI servers. Adding the game as an exception can help ensure the necessary ports are open for communication.
- Disable/uninstall any network-optimization or packet-shaping software/drivers: These types of software or drivers can interfere with the communication between RSI servers and your device. Disabling or uninstalling them can help resolve the issue.
- Try connecting to the router via a different connection: If you are using a wireless and wired connection, use a various network interface card, etc.
Star Citizen server status
You can check the server status on the official Star Citizen website or social media channels. These platforms are regularly updated with any information regarding the status of the game servers, including any known issues or maintenance periods.
For all games, there are two ways to check the server status of that game at any given time. Those two ways are
Log in to the official website of the game or visit the developer site of the game.
Visit the Twitter page of the game’s site or that of the game's developer.
So, for the Star Citizen game, you could follow these two ways:
Log in to the Official website of the Star Citizen game.
Check out the Twitter page of the Star Citizen game.
How to fix star citizen error code 40014L:FAQs
Star Citizen error code 40014 is an access issue that may prevent you from accessing the Persistent Universe of Star Citizen.
There are a few things you can try to fix Star Citizen error code 40014. Firstly, check your router's port settings and make sure that UDP ports 64090 - 64110 are free for use by CIG. If they are not, you can contact your ISP for help in identifying the application or service using the port and freeing it up. Secondly, ensure that Star Citizen is added as an exception to your Firewall, and any network optimization or packet-shaping software/drivers are disabled or uninstalled. Lastly, try connecting to the router via a different connection, such as a different network interface card.
One possible cause of Star Citizen error code 40014 is that the UDP ports required by CIG may already be in use on your router or ISP router by another game, service, or application. Additionally, a connection issue between your PC and the router may also cause the error.
You can check the server status of Star Citizen on the official Star Citizen website or social media channels. These platforms are regularly updated with any information regarding the status of the game servers, including any known issues or maintenance periods.