HBO Max Continue Watching Not Working, How to Fix?

If you are facing issues with HBO Max continue watching not working, read this article, where we have included details of how to fix the issue of continue watching not working on HBO Max.

by Reshwanth A

Updated May 29, 2023

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HBO Max Continue Watching Not Working, How to Fix?
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HBO Max

Max, previously known as HBO Max in the United States, is an American subscription video-on-demand over-the-top streaming service. It is owned by WarnerMedia Direct, LLC, a subsidiary of Warner Bros. Discovery Global Streaming & Interactive Entertainment, which is a division of Warner Bros. Discovery (WBD). The service was initially launched in the United States on May 27, 2020, under the name HBO Max.

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It offers a vast library of content from Warner Bros., Discovery Channel, HBO, CNN, Cartoon Network, Adult Swim, Animal Planet, Eurosport, and associated brands. Additionally, the service features original programming under the "Max Originals" banner, as well as content from the HBO pay television service and acquired through third-party library deals and co-production agreements with entities like BBC Studios and Sesame Workshop, among others.

HBO Max continue watching not working

Issues with the "continue watching" feature on HBO Max seem to be common problems users report. Many individuals have expressed frustration over their progress not being saved on various devices. In contrast, others have encountered difficulties with the feature of starting a show or movie from the beginning instead of resuming where they left off.

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These problems may stem from technical issues with the HBO Max app on different devices or could be related to the user's HBO Max account. To address these concerns, users can attempt solutions such as clearing the cache on their device or contacting HBO Max support for assistance. By taking these steps, users may be able to resolve the issues and enjoy a seamless streaming experience on HBO Max.

Max continue watching not working

The "continue watching" feature on HBO Max appears to be malfunctioning for many users. Numerous individuals have reported that the feature is not working as intended. Instead of resuming where they left off, the feature either fails to save their progress across different devices or starts the show or movie from the beginning. These issues could be attributed to technical problems within the HBO Max application on various devices or could be linked to problems with the user's HBO Max account.

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To tackle this problem, users may consider attempting solutions such as clearing the cache on their device or contacting HBO Max support for assistance. By taking these measures, users may have a higher chance of resolving the problem and enjoying uninterrupted viewing on HBO Max.

What is the Cause of HBO Max not working?

The issues encountered with the HBO Max "continue watching" feature not working can stem from various factors. One possible cause is technical problems within the HBO Max application itself. Bugs, glitches, or software conflicts may prevent the feature from functioning properly. Additionally, device incompatibility can contribute to the issue. Certain devices may not be fully compatible with the HBO Max app, leading to a malfunctioning "continue watching" feature.

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Moreover, a slow or unstable internet connection can disrupt the seamless operation of the feature. Insufficient bandwidth or frequent connection drops may hinder the saving and syncing of viewing progress across devices. Corrupted cache data on the device can also interfere with the feature's functionality. Clearing the cache might be necessary to resolve any conflicts caused by cached data.

The low device memory can be another factor impacting the "continue watching" feature. If the device does not have sufficient available memory, it may struggle to save and track progress effectively. Finally, server outages or maintenance periods on the HBO Max side can also disrupt the feature's performance, causing temporary interruptions.

How to fix the HBO Max continue watching not working issues?

If you're experiencing issues with the HBO Max "continue watching" feature not working, there are a few steps you can take to try and resolve the problem:

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  • Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause syncing issues with your viewing progress. Try restarting your modem/router or connecting to a different network if possible.
  • Clear the app cache: Clearing the cache of the HBO Max app on your device can help resolve any conflicts or corrupted data that might be affecting the "continue watching" feature. You can usually find the option to clear the cache in the app settings or application manager on your device.
  • Update the HBO Max app: Make sure that you have the latest version of the HBO Max app installed on your device. Developers often release updates to address bugs and improve app performance. Updating the app may fix any underlying issues related to the "continue watching" feature.
  • Check available device storage: Ensure that your device has sufficient available storage space. The low device memory can impact the proper saving and tracking of your progress. Remove any unnecessary apps, files, or media to free up space.
  • Contact HBO Max support: If the issue persists, it's recommended to reach out to HBO Max support for further assistance. They can provide specific troubleshooting steps tailored to your device and account or investigate any potential issues on their end.


Disclaimer: The above information is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

HBO Max continue watching not working - FAQs

1. Why is HBO Max not saving my progress on different devices?

This issue can occur due to syncing problems between devices or conflicts with your HBO Max account. Ensure that you are logged in to the same account across all devices and check your internet connection for stability. Clearing the cache and updating the app can also help resolve the problem.

2. Why does HBO Max start a show or movie from the beginning instead of resuming where I left off?

This issue may arise due to technical glitches or corrupted data. Try clearing the app cache on your device, updating the HBO Max app, and ensuring sufficient device memory. If the problem persists, contacting HBO Max support for further assistance is recommended.

3. How can I fix the HBO Max "continue watching" feature not working on my specific device?

Firstly, check if your device meets the requirements for running the HBO Max app. Ensure that you have a stable internet connection and update the app to the latest version. Clearing the app cache and restarting your device can also help resolve the issue.

4. Why is my HBO Max "continue watching" feature not working after a recent app update?

App updates can sometimes introduce new bugs or conflicts. Try clearing the app cache and restarting your device to see if that resolves the issue. If not, reach out to HBO Max support for guidance on how to address the problem specific to the updated version.

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