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Yamaha Motor Solutions hiring Customer Care Executive – August 14, 2014

We have an urgent Job opening for customer care Executive for 0 to 2 Yrs Exp. for any Regional language, pls find the below Job Decription

      • Customer service executive has the main duty to answer to Customers enquiries using the standard guidelines properly.
      • He or she has to take ownership of complaint and queries of the customers and proactively following through to resolution.
      • It will be the responsibility to make sure that all customers queries are well investigated and resolved.
      • He or she has to escalate queries to supervisor if appropriate.
      • He or she needs to communicate issues to team manager when needed.
      • It will be needed to maintain the coordination and professional strong working relationship with external and internal customers, colleagues, and customer service management.
      • He or she has to convey positively to the team members and support the decisions made by customer service management.
      • He or she needs to work for ensuring the cost effective and the most efficient service.

Skills and Specifications

      • The person should have the willingness to discover and develop new things.
      • He or she needs to be very friendly, polite and tactful in nature.
      • The person should have the excellent communication skills both verbal and written.
      • He or she should have excellent presentation skills to do the work effectively.
      • The person should be able to tackle with diverse customers and the situations as well.
      • If you are comfortable for the job stated above then kindly apply on the same.

QUALIFICATION CRITERIA

Experience             : 0 to 2 yrs
Salary                      : INR 1,25,000 – 2,25,000 PA
Job Location          : Noida
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Yamaha Motor Solutions India Pvt Ltd
Company Address : NA
Company Profile    : YM Infotech ‘A YAMAHA Group Company’ specializes in providing wide arena of high end IT Solutions to its Clients world-wide. Incorporated in 2002 , achieved CMM Level 3 and approaching towards CMMi L5.

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