Yamaha Motor Solutions India Pvt Ltd Hiring Any Graduate, Any Postgraduate freshers 2015 for Customer Care Executive at Noida. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from Yamaha Motor Solutions India Pvt Ltd.
Company Name: Yamaha Motor Solutions India Pvt Ltd
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Customer Care Executive
Experience: 0 – 4 yrs
Job Location: Noida
Industry: BPO / Call Centre / ITES
We have an urgent Job opening for customer care Executive for 0 to 2 Yrs Exp. for any Regional language
- The person should have the willingness to discover and develop new things.
- He or she needs to be very friendly, polite and tactful in nature.
- The person should have the excellent communication skills both verbal and written.
- He or she should have excellent presentation skills to do the work effectively.
- The person should be able to tackle with diverse customers and the situations as well.
- customer service executive has the main duty to answer to customers enquiries using the standard guidelines properly.
- He or she has to take ownership of complaint and queries of the customers and proactively following through to resolution.
- It will be the responsibility to make sure that all customers queries are well investigated and resolved.
- He or she has to escalate queries to supervisor if appropriate.
- He or she needs to communicate issues to team manager when needed.
- It will be needed to maintain the coordination and professional strong working relationship with external and internal customers, colleagues, and customer service management.
- He or she has to convey positively to the team members and support the decisions made by customer service management.
- He or she needs to work for ensuring the cost effective and the most efficient service.
- Aptitude Test
- Technical and HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
YM Infotech “A YAMAHA Group Company” specializes in providing wide arena of high end IT Solutions to its Clients world-wide. Incorporated in 2002 , achieved CMM Level 3 and approaching towards CMMi L5.
It has strategic alliance with IBM, Microsoft Business Solutions (MBS) and Oracle to meet the requirements of its customers in India & Abroad. It develops applications on Domino Lotus Notes & provides implementation & post Implementation support on Oracle E-Business Suite & Microsoft Business Solution.
Its core strength lies in its dedicated, highly skilled team capable of undertaking offshore IT projects. Its services include:
- Custom Application Development
- Application Maintenance
- Application Re-engineering
- Application Portfolio Management
- System integration
- Maintenance and Support including legacy applications.
- Enterprise Application Integration
- Integration of newer applications with legacy solutions.
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