Yamaha Motor Solutions India Pvt Ltd Hiring Any Graduate, Any Postgraduate freshers 2015 for Associate/Senior Associate at Noida. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from Yamaha Motor Solutions India Pvt Ltd.
Company Name: Yamaha Motor Solutions India Pvt Ltd
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Associate/Senior Associate
Experience: 0 – 4 yrs
Job Location: Noida
Industry: BPO / Call Centre / ITES
- customer service executive has the main duty to answer to customers enquiries using the standard guidelines properly.
- He or she has to take ownership of complaint and queries of the customers and proactively following through to resolution.
- It will be the responsibility to make sure that all customers queries are well investigated and resolved.
- He or she has to escalate queries to supervisor if appropriate.
- He or she needs to communicate issues to team manager when needed.
- It will be needed to maintain the coordination and professional strong working relationship with external and internal customers, colleagues, and customer service management.
- He or she has to convey positively to the team members and support the decisions made by customer service management.
- He or she needs to work for ensuring the cost effective and the most efficient service.
- The person should have the willingness to discover and develop new things.
- He or she needs to be very friendly, polite and tactful in nature.
- The person should have the excellent communication skills both verbal and written.
- He or she should have excellent presentation skills to do the work effectively.
- The person should be able to tackle with diverse customers and the situations as well.
- If you are comfortable for the job stated above then kindly apply on the same.
- Aptitude Test
- Technical and HR Interview
Document Required (Original and Photocopies):
- SSC Marksheet
- HSC/Diploma Marksheet
- Graduation & Post Graduation all years’ mark sheets
- Photo ID proof (Pan Card/ Passport / Driving License / College ID)
- 2 photographs
YM Infotech “A YAMAHA Group Company” specializes in providing wide arena of high end IT Solutions to its Clients world-wide. Incorporated in 2002 , achieved CMM Level 3 and approaching towards CMMi L5.
It has strategic alliance with IBM, Microsoft Business Solutions (MBS) and Oracle to meet the requirements of its customers in India & Abroad. It develops applications on Domino Lotus Notes & provides implementation & post Implementation support on Oracle E-Business Suite & Microsoft Business Solution.
- Its core strength lies in its dedicated, highly skilled team capable of undertaking offshore IT projects. Its services include:
- Custom Application Development
- Application Maintenance
- Application Re-engineering
- Application Portfolio Management
- System integration
- Maintenance and Support including legacy applications.
- Enterprise Application Integration
- Integration of newer applications with legacy solutions.
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