Xerox Hiring Any Graduate freshers 2016 for Customer Care Associate at Karnataka

Any Graduate Fresher’s required for the position Customer Care Associate in Xerox at Karnataka. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Xerox Hiring Any Graduate freshers 2016 for Customer Care Associate at Karnataka. Candidates who have completed Any Graduate can apply for this job from Xerox.

Job Details:

Company Name: Xerox
Qualification: Any Graduate
Job Post Name: Customer Care Associate
Experience: Freshers
Job Location: Karnataka
Salary: NA
Total No of Vacancy: NA

Job Description:

Responsibilities :-
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs customers about services available and assesses customer needs
Prepares standard reports to track workload, response time and quality of input
Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent

Candidate Profile:

Minimum Superior Customer Service/Relation skills including second level question probing ability Minimum Excellent written and oral communication skills.
Minimum Computer Navigation & Typing Skills 25 wpm
Minimum Ability to complete required training program
Minimum Must be clear spoken and have strong verbal and written communication skills Minimum
Must have the ability to perform in a professional and courteous manner at all times
Minimum Familiar with computers and Windows-based applications
Minimum Must respond to every call with a sense of urgency and give direct, accurate information.

Requirements :-
Candidate will need to be 18 years of age or older Ability to pass a Drug Test (only applicable to job roles in the United States) Ability to pass a Background Investigation including Credit Check (only applicable to job roles in the United States)

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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