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Xerion Retail Pvt Ltd Walk-In for Any Graduate freshers 2015 for Quality Analyst at Gurgaon

Xerion Retail Pvt Ltd Walk-In for Any Graduate freshers 2015 for Quality Analyst at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Xerion Retail Pvt Ltd

Job Details:

Company Name: Xerion Retail Pvt Ltd
Qualification: Any Graduate
Job Post Name: Quality Analyst
Experience: 0 – 4 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: NA
Website: http://www.Xerion.com

Job Description:

Quality Analyst for Voice/Emails
Monitoring live and recorded calls/Emails and giving feedback.
Process improvement.
Very good with written and spoken English
Coaching and mentoring of the agents.
Taking calls and keeping himself/herself abreast with any process related updates/changes and cascading the same to the team.
Working closely with the operations team regarding process improvement.
Taking call calibration session with the ops team.

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

Walk-In Venue Details:-

Walk-In Date :- 23rd April 2015 & 24th April 2015
Walk-In Time :- 11 am to 4 pm

Walk-In Address :- 109 Udyog vihar phase 4, Near to Airtel Building, Atlas Chowk oppiste to Serco, Gurgaon, Haryana

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