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Wipro BPO Solutions Ltd Walkin Guwahati for Technical and Customer Support Specialist – September 02, 2014

Should be able to analyze issues of customers & provide solution ensuring customer satisfaction. Solving Hardware & Networking Related Issues

Technical Trouble-shooting & Customer support to international clients over the phone (INBOUND, NO SALES)
Candidate should be excellent in Spoken English skills
Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
Should be flexible to Work in Night Shifts, as per business requirement.

Desired Candidate Profile
Fresher & Experienced candidates (18-45 years of age)
Undergraduates & Graduates, both are eligible
Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
CA, CS, PGDM, MSc IT, M.Tech, MBA, MCA, B.Pharma, M.Pharma etc. (or equivalent) are NOT eligible
Candidates pursuing any regular course or any of the above course are NOT eligible
BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible for Voice Process

Documents Required:
Print-out copy of this advertisement
Updated, Printed Resume
1 Passport Size Color Photograph
Photo ID & Address Proof in Original, Along with 1 Photocopy each
Educational Qualification & Work Experience Documents (If Any) In Original

QUALIFICATION CRITERIA

Experience             : 0 to 4 yrs.
Salary                      : INR 1,50,000 – 2,25,000 PA
Job Location          : Kolkata
Qualification           : BE/B.Tech, BCA, BBA, B Com, B Sc, BA, M Com, M Sc, MA

COMPANY DETAILS

Company Name      : Wipro BPO Solutions Ltd
Company Address : NA
Company Profile    : Wipro BPO, you will get a in-depth understanding about the best way to service the customer requirements by leveraging Quality, Innovation, a self-sustaining Process Framework, IT expertise and Domain knowledge. In addition to our intensive new-hire training program and our calendarzied development-oriented programs, we provide Learn and Earn options to fast-track your career by offering a variety of paid education programs (SEED) affiliated with various reputed universities – these programs include both graduate and post-graduate options.

WALKIN DETAILS

Walkin Date            : 5th September 2014
Time                        : 10AM – 2PM

Walkin Address      : Wipro Infotech, 2nd floor, # 51 , Rajgarh Plaza, Rajgarh Road, Guwahati 781003

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