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Vodafone hiring Web Chat Sales – Executive

Responding to client queries on New Sales and Upgrades. Impact on the Business Delivery on client targets and Mandays. Customers, Suppliers and Third Parties End customer interaction

ESSENCE OF ROLE– Key Accountabilities
1. Impact on the Business Delivery on client targets and Mandays
2. Customers, Suppliers and Third Parties End customer interaction
3. Leadership and Teamwork Team member and working towards delivering the required targets
4. Innovation and Change Suggest rocess improvements
5. Knowledge and experience Experience in International operations (Sales process) – Voice / Non Voice/ Chat, Email
6. Communication Excellent English written & verbal communication skills, excellent interpersonal skills

ROLE DIMENSIONS
Typical Outputs
People Interfaces
Sales target achievement
Customer interaction through Inbound chats
Interacting with external customers
Financial (limits/mandates etc.)
Non-financial (customers/staff etc)
As defined by process

PERSONAL SPECIFICATIONS
DESIRED Education
Graduate / Under Graduate – as per recruitment policies
Yes
Experience
(Technical/ Functional)
Experience in International operations (Sales process) – Voice / Non Voice/ Chat, Email
Yes
Yes
Industry Preference (s)
Voice / Non Voice/ Chat, Email – Telecom / Non Telecom
Sales
Behavioural Specifications
Team player
Adaptable
Integrity and Disciplined Work Habits
Yes
Others
Typing Speed of minimum 30 wpm.
Yes

QUALIFICATION CRITERIA

Experience             : 0 – 3 Years
Salary                      : Not specified
Job Location          : Ahmedabad
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Vodafone India Service Private Limited (VISPL)
Company Address : NA
Company Profile    : Vodafone India Service Private Limited (VISPL) is a Shared Services Centre, fully owned, operated, and controlled by Vodafone Group PLC largest and one of the most geographically diverse telecommunication companies. We provide a complete suite of Technology, Finance, and BPO sourcing solutions with a relentless focus on providing the best-in-class services to Vodafone Operating Companies, spread across the world, out of our Shared Services Centers located in Pune and Ahmadabad.

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