Vodafone hiring Consumer Admin

The agent will have the following KPI’s that his performance will be gauged on the below

Quality
Avg number of Cases processed per day
Productivity & login
Schedule & break adherence
Leave Management

Desired Profile
(Overall & Relevant work experience, skills, technical/domain knowledge, Customer handling, Geographical exposure etcEssential
Desired: Previous experience with back office environment.
Good at Excel
knowledge of Irish culture

Education/Technical/Functional qualifications and/or Professional Certifications:
Essential : Graduate
Desired : Computer skills

Behavioural/ Personality Specifications required (few examples of aspects that may be covered are listed below)
oCommunication
oLeadership/ Team Handling experience
oLanguage skills
oVodafone Way:

Speed
Simplicity
Trust
Innovation hungry
Customer Obsessed
Ambitious & Competitive
One Company Local Roots
Good typing skills
Good communication skills written and verbal
Good comprehension skills
Good Vocabulary

QUALIFICATION CRITERIA

Experience             : 0 – 3 Years
Salary                      : Not specified
Job Location          : Ahmedabad
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Vodafone India Service Private Limited (VISPL)
Company Address : NA
Company Profile    : Vodafone India Service Private Limited (VISPL) is a Shared Services Centre, fully owned, operated, and controlled by Vodafone Group PLC largest and one of the most geographically diverse telecommunication companies. We provide a complete suite of Technology, Finance, and BPO sourcing solutions with a relentless focus on providing the best-in-class services to Vodafone Operating Companies, spread across the world, out of our Shared Services Centers located in Pune and Ahmadabad.

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