Vodafone India Service Hiring Any Graduate freshers 2015 for Advisor at Ahmedabad

Any Graduate Fresher’s required for the position Advisor in Vodafone India Service Private Limited at Ahmedabad. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Vodafone India Service Hiring Any Graduate freshers 2015 for Advisor at Ahmedabad. Candidates who have completed Any Graduate can apply for this job from Vodafone India Service Private Limited.

Job Details:

Company Name: Vodafone India Service Private Limited
Qualification: Any Graduate
Job Post Name: Advisor
Experience: 0 – 5 Years
Job Location: Ahmedabad
Salary: NA
Total No of Vacancy: NA

Job Description:

Excellent English written & verbal communication skills, excellent interpersonal skills and team player.Experience in International operations – Voice / Non Voice/ Chat, Email

Role Purpose:-

Provide customer support via web chat serivces , and reslove all customer issues with exception customer service skills

Key Accountabilities:-

* Customer serive measeure via Net promoter score and C Sat, along with efficiencies i.e. handling time and quality
* Internal and External CSAT
* Customer Interaction
* needs to be a Team Player
* Suggest process improvements, etc.

Behavioral/ Personality Specifications required:

* Excellent communication and interpersonal skills
* Team Player
* Proficient
* Should abide by the Company Policies and Procedures

Candidate Profile:

* Excellent customer care skills
* A passion for delivering high quality customer service and delighting our customers at all times
* Excellent communication and interpersonal skills
* Initiative and ability to get on and work on their own
* Numerically/ technically minded
* Excellent knowledge of Vodafone’s various products and services
* Excellent PC Skills

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Vodafone India Service Private Limited (VISPL) is a Shared Services Centre, fully owned, operated, and controlled by Vodafone Group PLC largest and one of the most geographically diverse telecommunication companies. We provide a complete suite of Technology, Finance, and BPO sourcing solutions with a relentless focus on providing the best-in-class services to Vodafone Operating Companies, spread across the world, out of our Shared Services Centers located in Pune and Ahmadabad. Vodafone India Services Pvt Ltd provides range of services comprising of Remote Infrastructure Management, Application Development maintenance & Operations, Network Services, IT Security & Management Services. We have built best of the breed facilities and technology infrastructure where more than 5200 VISPL employees and business associates are working to meet Vodafone objectives and efficiently serve our clients and the end customers.

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