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Vodafone Hiring B.E/B.Tech/B.Sc freshers 2016 for Service Desk Engineer at Bangalore

B.E/B.Tech/B.Sc Fresher’s required for the position Service Desk Engineer in Vodafone at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

Vodafone Hiring B.E/B.Tech/B.Sc freshers 2016 for Service Desk Engineer at Bangalore. Candidates who have completed B.E/B.Tech/B.Sc can apply for this job from Vodafone.

Key Highlight About the Recruitment Notification:
Company Name Vodafone
Vacancy Name Service Desk Engineer
Education Requirement B.E/B.Tech/B.Sc
Experience 0-2 Years
Job Location Bangalore
Salary NA
Total No Of Vacancy NA
Company Website http://www.Vodafone.com

Eligibility & Details:
Service Desk Engineer:

Candidates can Get the Service Desk Engineer Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Service Desk Engineer
Total Vacancy: NA
Education required: B.E/B.Tech/B.Sc
Job Description:

  • Receiving, acquisition, forwarding, handling and closing-off of every description among compliance with defined rules
  • Open tickets based on received phone calls, emails or fax
  • Monitor and track ticket system, email system, phone and fax for incoming Incidents and Requests
  • Enrich tickets with additional information if required and/or needed
  • Dispatch Incidents and Requests to next level of support including call out
  • Inform IMS (Incident Management and Support Team) via phone about Critical Incidents
  • Inform Incident or Request Originator about updates and progress
  • Review ticket answers from underlying support levels
  • Answer Incidents and Requests back to originator
  • Keeping customers informed on request status and progress till closure
Candidate Profile :

  • B.Sc. or Computer Engineering or Computer Science 0 / 2 year IT experience (Familiar with Service Desk/Helpdesk support field)
  • Excellent written and spoken English is a must Level 6) preferred
  • Organized for working in a global cooperative team environment
Last Date to Apply Online : 25 Oct 2016
Company Profile :

Vodafone come a long way since making the first ever mobile call in the UK on 1 January 1985. Today, more than 400 million customers around the world choose us to look after their communications needs. In 30 years, a small mobile operator in Newbury has grown into a global business and one of the most valuable brands in the world. We now operate in around 30 countries and partner with networks in over 50 more.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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