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Verizon hiring Software Engineer – September 02, 2014

. Familiarity with various office-environments and office-related software packages (Email, ticketing systems, telephone functions, internal and client-facing communication, etc.)

. Excellent written and spoken customer service skills
. Ability to efficiently triage basic technical issues and route to appropriatedepartments, providing all necessary and appropriate information related to the issue
. Effective client communication skills to maintain client contact on issues through to completion
. Basic technical knowledge of computer and network systems (web browsers, operating systems, networking functions, user accounts, etc.)
. Good analytical skills to review client-submitted information and documentation related to questions on network scanning and discovered vulnerabilities
. Flexible to Work in Shifts, Highly adaptable to change

Candidate Profile:
Qualifications:
1. Having 1-2 years of experience in IT
2. Requires a Bachelors/Masters degree
3. Good to have (CCNA/ITIL/MCITP)

QUALIFICATION CRITERIA

Experience             : 1 – 2 yrs
Salary                      : Not specified
Job Location          : Madhapur, Hyderabad
Qualification           : Bachelors / Masters degree

COMPANY DETAILS

Company Name      : Verizon Communications Inc
Company Address : NA
Company Profile    : Verizon Communications Inc. (NYSE: VZ, NASDAQ: VZ), branded as Verizon /v?r’a?z?n/, is an American broadband and telecommunications company and a corporate component of the Dow Jones Industrial Average. It started in 1983 as Bell Atlantic (based in Philadelphia) with a footprint covering New Jersey to Virginia and emerged as part of the 1984 Breakup of AT&T into seven “Baby Bells.” In 1997, Bell Atlantic merged with another Regional Bell Operating Company, NYNEX, based in New York City with a footprint spanning from New York to Maine.

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