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ValueFirst Digital Media Pvt. Ltd Walk-In B.Tech/B.E, BCA freshers 2016 for Customer Support at Gurgaon

ValueFirst Digital Media Pvt. Ltd Walk-in interview for fresher’s on 1st July 2016 for Customer Support at Gurgaon. B.Tech/B.E, BCA graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. ValueFirst Digital Media Pvt. Ltd Walk-In B.Tech/B.E, BCA freshers 2016 for Customer Support at Gurgaon. Candidates who have completed B.Tech/B.E, BCA can apply for this job from ValueFirst Digital Media Pvt. Ltd.

Job Details:

Company Name: ValueFirst Digital Media Pvt. Ltd
Qualification: B.Tech/B.E, BCA
Job Post Name: Customer Support
Experience: 0 – 2 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: 4
Website: http://www.vfirst.com

Job Description:

To manage Campaigns / Large size data execution / Reporting / Handling Stakeholders
Good Communication oral & written
Experienced in Customer Services / Managed Campaigns team / Regularity Team in similar industry
The Profile has a Mix of 2 aspects Regulatory and Managing the Campaigns. Candidate will have to interact with clients and sales for end to end onboarding of the customer.
Will have to interact from the Regulatory Perspective to ensure Customer Education and ease in onboarding process.
Will have to manage the Campaigns Email / Voice and SMS end to end
Should be analytical to understand an issue. Should be sensitive toward Business and Customer.

Candidate Profile:

Candidates to be a part of the Customer Support Team
Candidate will have to interact with clients and sales for issues and information over phone.
He/She should be able to work on tickets within the defined SLA.
Candidate will also have to coordinate with backend team to get a task done.
Candidate should be able to troubleshoot an issue.
Should be analytical to understand an issue

Primary Skills required :-
B tech or BCA
Good Communication oral & written
Technical bent of mind & experience in Customer support

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Founded in 2003, ValueFirst – Digital Possibilities is the fastest growing digital media company in the country with more than 5 billion digital interactions in a month. ValueFirst is the only company which straddles both internet and mobile to offer digital solutions for in-reach and out-reach of business processes.

Walk-In Venue Details:

Walk-In Date :- 1st July 2016
Walk-In Time :- 9 AM

Walk-In Address:- B-18, Unitech Infocity 1, Sector 34, Gurgaon 122001.

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