Your resume has been shortlisted of a good job with us. Please come in for the interview as information provided below-
We at TimesofMoney Ltd have a great job opportunity for you in our Sales team for Relationship officer role, in outbound calling.
Candidates with BPO calling experience will be preferred.
We are conducting Walk -in interviews for the Relationship Officer (Outbound calling) role on 17th July’14 (Thu) to 25th July ’14(Fri)
Note: This is a Contract job for ONE year.
Objective of the Role
To generate new business and existing sales opportunities predominantly through telemarketing
Should be a Single point of contact for all customers queries
* Understand and appropriately use the company system and policies.
* Being able to communicate effectively
* Be a good listener
* Being able to resolve the issues
* Listening to and understanding the customer’s requirements through
* Asking the correct questions
* Probing the customers wherever required
* Capturing accurately sufficient details
* Excellent with the customer interaction.
* Ability to scan several knowledge managements systems (Clients) to provide appropriate solutions.
* Make followup calls to customer/third Parties/internal teams in regards to documentation or verification.
* Staying current with knowledge of products/processes & services offered by the client
* Ensure full adherence to all the quality parameters
* Cooperate with other Team Members, SME’s & Asst Managers
Work Experience: 2 to 3 years Telesales experience
Management Experience: Managed customers and relationship from a strategic perspective. The individual should understand customer related metrics and KPIs.
Education Qualifications: HSC passed. Graduate/Undergraduate.
Experience : 0 to 5 yrs
Salary : INR 1,50,000 – 2,50,000 P.A
Job Location : Mumbai
Qualification : Any Graduate
Company Name : Times of Money Ltd
Company Address : NA
Company Profile : TimesofMoney is a leading service provider in online cross-border remittances and digital payments. Since 2001, it has served customers and clients across the world, with its wide range of products. It caters to banks, financial institutions, MTOs and merchants globally and commands an impressive retail base and a host of institutional partners.
Walkin Date : 17th July’14 (Thu) to 25th July ’14(Fri)
Time : 10am to 4pm
Walkin Address : TimesofMoney Ltd., 4th Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel (W)| Mumbai 400 013, India