Thomson Reuters India Pvt Ltd Walk-in interview for fresher’s on 2nd March – 4th March 2016 for Client Support Analyst at Bangalore. B.Com, M.Com, MBA/PGDM graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Thomson Reuters India Pvt Ltd Walk-In B.Com, M.Com, MBA/PGDM freshers 2016 for Client Support Analyst at Bangalore. Candidates who have completed B.Com, M.Com, MBA/PGDM can apply for this job from Thomson Reuters India Pvt Ltd.
Company Name: Thomson Reuters India Pvt Ltd
Qualification: B.Com, M.Com, MBA/PGDM
Job Post Name: Client Support Analyst
Experience: 0 – 5 yrs
Job Location: Bangalore
Salary: 1,00,000 – 4,50,000 P.A
Total No of Vacancy: NA
Respond to customers enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
Logging and classifying all calls and requests for assistance in the customer relationship management system (Service cloud)
Filter and escalate enquiries relating to other aspects of the Thomson Reuters business and handover to the appropriate department.
Manage the resolution process for customers relating to data and applications for a particular product/s.
Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.
Required Skills :-
Finance Freshers with excellent communication skills (Other roles)
At least 2 year(s) of working experience in the related field is required for this position. (For Client Support Analyst)
Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
Understanding of client needs. Focus on delivering results.
Detail orientated with sound information probing skills.
Well developed analytical skills with the ability to problem solve and develop solutions.
Ability to learn new technologies and principles quickly and work in an environment that is continually changing and adopting new techniques and technologies.
Flexibility with work times including rotational shift work.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 50,000 people in 93 countries.
Walk-In Venue Details:
Walk-In Date :- 2nd March – 4th March 2016
Walk-In Time :- 11 AM
Walk-In Address:- Divyasree Technopolis, 36/2 & 124, Yamlur Main Road, Varthur Hobli, Old Airport Road.