Teleperformance Off-Campus Drive for BE/B.Tech, Any Degree freshers 2013, 2014 & 2015 for Technical Support at Jaipur, Gurgaon, Indore

Teleperformance Limited Walk-in interview for fresher’s on 10 September 2015 for Technical Support at Jaipur, Gurgaon, Indore. BE/B.Tech, Any Degree graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Teleperformance Off-Campus Drive for BE/B.Tech, Any Degree freshers 2013, 2014 & 2015 for Technical Support at Jaipur, Gurgaon, Indore. Candidates who have completed BE/B.Tech, Any Degree can apply for this job from Teleperformance Limited.

Job Details:

Company Name: Teleperformance Limited
Qualification: BE/B.Tech, Any Degree
Job Post Name: Technical Support
Experience: Freshers
Job Location: Jaipur, Gurgaon, Indore
Salary: For Microsoft Process – Rs. 2.04 to 3.0 LPA, For Adobe Systems – Rs. 1.8 to 2.52 LPA, For Amazon – Rs. 2.04 to 3.0 LPA
Total No of Vacancy: NA

Job Description:

To provide world class service to all small business customers in a customer centric environment.
Successfully resolver complex customer e-mail and telephone inquiries through the use of multiple customer tools.
Assisting customers with inquiries while providing consultative support and recommendations.
Document in detail all interactions with customers.
Effectively articulate complex information to a variety of technical and non technical customers.
Educate customers on products. Help customers to be successful.
Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render HIS/HER services for the tasks effectively.

Candidate Profile:

Candidate should possess B.E/B.Tech/Any degree- 2013,2014 & 2015 Batch from a recognized University or Institution.
Only B.E/B.Tech fresher’s, graduates and result awaited candidate can be hired for both the campaigns.
Candidates with backlogs or candidates who are to appear for exams are not eligible.

Skills Required:

A “Technical Support” must have
Excellent Communication Skills
Sound Technical Knowledge of Operating Systems.
Basic Knowledge of IP Address, Java & e-commerce
Intermediate knowledge of MS Office Suite, include Excel.
Good Customer Service and Interpersonal Skills
Ability to Multi task.
Good Knowledge of Computer (Typing Speed more than 25 Words per minute, Accuracy at least 80%)
Excellent command over English (Verbal & Written)
Open to work in Rotational Shifts.
Ability to use a Desktop Computer System.
Ability to use Internet and Email with moderate keyboard skills.
Knowledge of browsers and internet based applications.
Problem solving skills in Technical troubleshooting environment.
Familiarity with Operating Systems
Candidates with prior technical expertise will be given preference.

Important Instructions:

Step 1 : Report at the Counter mentioned in your confirmation email before 10 AM.
Step 2 : Show photocopies of all the DMC’s to the Counter Representative.
Step 3 : Tell him your 10 digit registered mobile number / email address Counter Representative will assign you a Process Identification Number written on a Slip
Step 4: In all your rounds of interview, you will be called by the Process Identification Number.
Step 5 : Results of rounds will be displayed on Result Board / Screen using Process Identification Number.
Step 6 : After getting your process Identification Number proceed to Seminar Hall
Step 7 : Company HR will interact with appearing Candidates.
Lunch time will be from 1:00 PM to 1:30 PM.
Final short listings will be declared by the evening.

Documents Required:

2 Hard copy of Resume.
Mark sheets and Certificates of 10th and 12th. (Original + 1 Xerox copy)
Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation.(Original + 1 Xerox copy)
3 Photographs.
Note: All Students are advised to attend the Process in formal attire.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Teleperformance is the worldwide leading provider of outstanding customer experiences at every single opportunity. We are the worldwide leader in multichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.Teleperformance has interactions with 35% of the world’s population annually. We provide passionate people, working with the best tools, to ensure excellence.

Walk-In Venue Details:-

Walk-In Date :- 10 September 2015
Walk-In Time :- 9 AM

Walk-In Address:- Department of Training and Placement, Emax Education City, Kalpi –Naraingarh Road, Distt Ambala (Haryana)

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