Any Graduate Fresher’s required for the position Technical Support in Techsist Solution Pvt Ltd at Jaipur. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Techsist Solution Pvt Ltd Hiring Any Graduate freshers 2015 for Technical Support at Jaipur. Candidates who have completed Any Graduate can apply for this job from Techsist Solution Pvt Ltd.
Company Name: Techsist Solution Pvt Ltd
Qualification: Any Graduate
Job Post Name: Technical Support
Experience: 0 – 1 yrs
Job Location: Jaipur
Total No of Vacancy: 30
To provide world class service to all small business customers in a customer centric environment.
Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.
Assisting customers with inquiries while providing consultative support and recommendations.
Document in detail all interactions with customers.
Effectively articulate complex information to a variety of technical and non technical customers.
Educate customers on products. Help customers to be successful.
Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating.
JOB SUMMARY :
This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render HIS/HER services for the tasks effectively.
Graduate/ Undergraduate/ Postgraduate. Candidates with 6 months of International BPO Experience would be preferred.
Excellent command over English (Verbal & Written)
Good knowledge of computer (typing speed 25 words per minute, accuracy at least 80%).
Excellent inter personal skills.
Open to work in Rotational shifts.
Should not be below 18 years of age.
A Technical Support must have :
Excellent communication Skills
Sound Technical Knowledge of operating Systems
Basic knowledge of IP Address, Java & e-commerce
Intermediate knowledge of MS Office suite, include Excel
Good Customer service & interpersonal Skills
Ability to Multi task.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Techsist Solution, is a human resources outsourcing, consulting & staffing company, and providing strategic support to serve your HR needs. It is a combined venture of leading and experienced HR Professionals and Engineers.The company laid its roots from basics of HR Management, thereby bringing a unique approach to cater the requirements of our Clients. We recruit across various verticals for multinational corporations as well as leading business houses. Our strong beliefs and values define what we stand for and determine how we work.
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10-12-2016 , 11-12-2016