Tech Mahindra Ltd Walk-in interview for fresher’s on 19 Jan – 23 Jan 2016 for Customer Support Executive at Noida. B.A, B.B.A, BCA, BHM graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Tech Mahindra Ltd Walk-In B.A, B.B.A, BCA, BHM freshers 2016 for Customer Support Executive at Noida. Candidates who have completed B.A, B.B.A, BCA, BHM can apply for this job from Tech Mahindra Ltd.
Company Name: Tech Mahindra Ltd
Qualification: B.A, B.B.A, BCA, BHM
Job Post Name: Customer Support Executive
Experience: 0 – 2 yrs
Job Location: Noida
Total No of Vacancy: NA
Roles & Responsibilities:
Handle customer queries & complaints that come through email
Depending on the nature of email provide appropriate response
Assist customers with the accurate information/resolution via email
Reach out to customers with critical issue and ensure closure
Ensure customer retention by converting disgruntled customers to potential users of the service in future
Desired Skills & Requirements:
Excellent written communication
Skilled enough to understand written query to provide resolution.
Retain customers by providing quality service.
Identify and escalate priority customer concerns.
Basic computer knowledge.
Ready to work in 24*7 shifts
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Walk-In Venue Details:
Walk-In Date :- 19 Jan – 23 Jan 2016
Walk-In Time :- 10 am -3 pm
Walk-In Address:- Tech Mahindra, A-7 Sector-64, Noida.