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TCS Hiring Any Post Graduate freshers 2016 for Process Associate at Nagpur

Any Post Graduate Fresher’s required for the position Process Associate in TCS at Nagpur. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

TCS Hiring Any Post Graduate freshers 2016 for Process Associate at Nagpur. Candidates who have completed Any Post Graduate can apply for this job from TCS.

Key Highlight About the Recruitment Notification:
Company Name TCS
Vacancy Name Process Associate
Education Requirement Any Post Graduate
Experience Freshers
Job Location Nagpur
Salary NA
Total No Of Vacancy 20
Company Website http://www.tcs.com

Eligibility & Details:
Process Associate:

Candidates can Get the Process Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Process Associate
Total Vacancy: 20
Education required: Any Post Graduate
Job Description:

  • TCS associates who have queries/issues related to application issued/software through calls, mails, tickets and chats.
    Key Responsibilities:
  • To provide good quality customer service and to ensure customer satisfaction.
  • To ensure that the associates query are responded with clarity.
  • Meet targets on primary matrices like Quality, CSAT, and Attendance & TAT Adherence.
  • Possess effective problem solving skills to ensure timely resolution.
  • Coordinating with verticals to take the issue to closure
  • Adhere to internal policies to ensure compliance with legal parameters as well as company/program
    Policies and procedures.
Candidate Profile :

Skill Set:

  • Windows (Operating System Win 7 & 10).
  • Basic knowledge of Networking.
  • Preferably ITIL Certified.
  • Knowledge on Remote connectivity tools.
  • Exposure to ticketing system like Remedy. Willing to work 24*7
  • Age Limit 18 to 23 Years
Last Date to Apply Online : 6th Oct 2016
Company Profile : NA

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Check the Latest Interview Questions of TCS here 

 

Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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