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TATA Business Support Services Ltd Walk-In Any Graduate, B.Com, Any Post Graduate freshers 2015 for Quality Assurance/Quality Control Executive at Mumbai

TATA Business Support Services Ltd Walk-in interview for fresher’s on 19th October to 23rd October for Quality Assurance/Quality Control Executive at Mumbai. Any Graduate, B.Com, Any Post Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria.TATA Business Support Services Ltd Walk-In Any Graduate, B.Com, Any Post Graduate freshers 2015 for Quality Assurance/Quality Control Executive at Mumbai. Candidates who have completed Any Graduate, B.Com, Any Post Graduate can apply for this job from TATA Business Support Services Ltd.

Job Details:

Company Name: TATA Business Support Services Ltd
Qualification: Any Graduate, B.Com, Any Post Graduate
Job Post Name: Quality Assurance/Quality Control Executive
Experience: 0 – 1 Years
Job Location: Mumbai
Salary: NA
Total No of Vacancy: 80
Website: http://www.tata-bss.com

Job Description:

We have opening at TATA BSS for Back Office. For further details please send your updated resumes on [email protected]

Note : Candidate should be fluent in English/Hindi Read, Write, Speak) (Mandatory)

Please find below job Description:

Responding to customer queries/request/complaint via email
Preparing MIS report EOD
Preparing letters for consumer response
Achieves targets set as per SLA
Coordinating with other departments for closure of complaints within TAT
Ensuring standard responses and using of good language for cases where standards not maintained
Dispatching of letters
Out calling consumers for resolution
0% error on resolution provided via email
Out calling customers for pending documentations and issues
Should be able to stretch after office hours during high influx of emails

Candidate Profile:

Experience : 6 Months to 1 Year
Qualification: Graduate with relevant experience of 6 months in Back Office.
Education:UG -Any Graduate – Any Specialization, B.Com – Commerce
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Doctorate Not Required

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio. We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.

Walk-In Venue Details:-

Walk-In Date :- 19th October to 23rd October
Walk-In Time :- 10 AM

Walk-In Address:- Gowra Trinity 1st floor, Chiran Fort Lane SP Road ,Hyderabad,Telangana,India

Register here

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