Tata Business Support Services Hiring Any Graduate freshers 2015 for Customer Care Executive at Pune

Any Graduate Fresher’s required for the position Customer Care Executive in Tata Business Support Services at Pune. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Tata Business Support Services Hiring Any Graduate freshers 2015 for Customer Care Executive at Pune. Candidates who have completed Any Graduate can apply for this job from Tata Business Support Services.

Job Details:

Company Name: Tata Business Support Services
Qualification: Any Graduate
Job Post Name: Customer Care Executive
Experience: 0 – 1 Years
Job Location: Pune
Salary: NA
Total No of Vacancy: 50

Job Description:

Inbound Customer services which would cater largely to resolving customer queries.
Broad Responsibilities/ Major Deliverables:
Understanding the customers requirements.
Provide product / service details & benefits to Customers.
Timely and accurate capturing all the information of customers.
Ensure full adherence to all the quality parameters.
Cooperate with other Team members, SMEs and Team Leaders.
Ensure 100% adherence to schedule.

Candidate Profile:

Education:UG -Any Graduate – Any Specialization
PG – Post Graduation Not Required
Doctorate – Doctorate Not Required

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio. We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.

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