closepop
closepop

Symmetrical Global hiring Customer Support – September 01, 2014

Sales/ Misc. reports. Maintain sales file/ NSPOC / Pricing sheets so as to have correct information. Maintain Complaint file / R & D Files etc.

PRESHIPMENT / POST SHIPMENT DOCUMENTATION
Prompt issuance of Proforma Invoices with correct & complete details and send to customer after having approvals from Manager Customer Service.
Prompt Creation of Sales orders with correct & complete details in system through respective affiliates
Checking of al pre / Post ship. Documents & timely forward to customer before arrival of goods at destination port.
Coordination
Attending Internal / External customer queries & reply back to them on Top most priority so as to gain customer satisfaction level.
Coordinate with Global QA / Regulatory department.
Managing on time deliveries in coordination with global CSR teams
Timely submission of reports.
Attending customer queries / replies – % effectiveness
Effective Coordination of inter co. Global teams i.e. US, Belgium, Japan, France, Indonesia etc.
Pre & Post shipment documentation – accuracy
Maintaining Different reports accuracy & timeliness
Managing on time delivery on AP basis timeliness & accuracy %
Achievement of sales objectives
Prepare presentations for reviews etc
Admin activities on requirement
Any other activities from time to time

Functional Skills required for job :
Should be adept at handling export / import business, focus on managing values from multiple factory sites outside India.
Knowledge of Computer MS Word / Excel / Power Point etc.
Import / Export / L/c documentation. Knowledge of existing ERP software

QUALIFICATION CRITERIA

Experience             : 0 to 2 yrs
Salary                      : Not specified
Job Location          : Gurgaon, Mumbai
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Symmetrical Global Search Private Limited
Company Address : NA
Company Profile    : We are a 13 years old international consultancy house. We are known and respected for being expert in the field of Recruitments and HR Services by all our domestic and International clients.

Click here to Apply
Submit Your Resume to Fresherslive
Similar Jobs
Steel Authority of India Limited
Union Public Service Commission
National Mineral Development Corporation Limited
Repco Home Finance Limited
HDFC LIFE
Bank Of Baroda CARDS Limited
Institute of Banking Personnel Selection
Defence Research and Development Organisation
Ministry of Health and Family Welfare
Bhabha Atomic Research Centre
Central Bank of India
National Thermal Power Corporation
Employees State Insurance Corporation
State Bank of India
Ministry of Home Affairs
Mizoram Public Service Commission
Delhi Metro Rail Corporation
Employees State Insurance Corporation
National Remote Sensing Centre
Employees State Insurance Corporation
Uttar Pradesh Public Service Commission