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Sutherland Global Services Private Limited Walk-In Any Graduate, Any Post Graduate freshers 2017 for Technical Support Executive at Chennai

Sutherland Global Services Private Limited Walk-in interview for fresher’s on 8th November to 11th November 2016 for Technical Support Executive at Chennai. Any Graduate, Any Post Graduate candidates can attend the walk-in interview for the Technical Support Executive Role. Grab the great job opportunity to kick start your career as a fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

Sutherland Global Services Private Limited Walk-In Any Graduate, Any Post Graduate freshers 2017 for Technical Support Executive at Chennai. Candidates who have completed Any Graduate, Any Post Graduate can apply for this job from Sutherland Global Services Private Limited .

Key Highlight About the Recruitment Notification:
Company Name Sutherland Global Services Private Limited
Vacancy Name Technical Support Executive
Education Requirement Any Graduate, Any Post Graduate
Experience 0 – 4 Years
Job Location Chennai
Salary Rs.2,00,000 – 4,00,000 P.A
Total No Of Vacancy 50
Walk – In Date  8th November to 11th November 2016
Venue No: 45A, Velachery Main Road,, Velachery, Chennai, Behind Vijayanagar Bus Stand, Chennai,Tamilnadu,India
Company Website http://www.Sutherland.com

Eligibility & Details:
Technical Support Executive:

Candidates can Get the Technical Support Executive Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Technical Support Executive
Total Vacancy: 50
Education required: Any Graduate, Any Post Graduate
Job Description:

  • Respond to Query/Complaint/Request from customers including follow-up and close looping (Voice ). Support includes (applicable to all processes/queues)
  • Internal mails from executives on behalf of customer.
  • Resolving logs received at Customer Service related to Oral Correspondence.
  • Coordination with resolution owners & sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request).
  • Retention Activity Online retention to be maintained by retaining customers who insist to cancel line by calling ,sending an email.
  • Call back customers for identified cases if required to ensure complete customer satisfaction before closure of case.
  • Key operational deliverables will constitute:
  • Provide higher first transaction resolution for all queries requests and complaints received.
  • Minimum repeat calls, mails from customers
  • Faster reply to customer calls with minimum turnaround time
  • Retain customers from voluntarily cancel requests
Candidate Profile :

  • Excellent Communication is Mandatory
  • Involves handling Inbound Calls.
  • Involves resolving Technical customer queries
  • Involves updating customers on latest information on a Internet product or service
  • Should be comfortable working in 24/7 shifts
  • Should have excellent English communication skills.
Venue: No: 45A, Velachery Main Road,, Velachery, Chennai, Behind Vijayanagar Bus Stand, Chennai,Tamilnadu,India
Walk-In Date: 8th November to 11th November 2016
Walk-In Time :10 AM
Company Profile : NA

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Please Read Questions Asked in Sutherland Global Services Private Limited Interview Before Attending Interview. 
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date : 8th November to 11th November 2016

Walk-In Address:- No: 45A, Velachery Main Road,, Velachery, Chennai, Behind Vijayanagar Bus Stand, Chennai, Tamilnadu, India

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