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Sutherland Global Services Hiring Any Graduate, Any Post Graduate freshers 2017 for Technical Support Voice Process

Any Graduate, Any Post Graduate Freshers required for the position Technical Support Voice Process in Sutherland Global Services. Interested and eligible candidates who have strong skill on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.

Sutherland Global Services Hiring Any Graduate, Any Post Graduate freshers 2017 for Technical Support Voice Process. Candidates who have completed Any Graduate, Any Post Graduate can apply for this job from Sutherland Global Services.

Key Highlight About the Recruitment Notification:
Company Name Sutherland Global Services
Vacancy Name Technical Support Voice Process
Education Requirement Any Graduate, Any Post Graduate
Experience 0 – 5 yrs
Job Location Chennai
Salary Rs. 2,00,000 – 4,25,000 P.A.
Total No Of Vacancy 10
Company Website http://www.SutherlandGlobalServices.com

Eligibility & Details:
Technical Support Voice Process:

Candidates can Get the Technical Support Voice Process Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Technical Support Voice Process
Total Vacancy: 10
Education required: Any Graduate, Any Post Graduate
Job Description:

  • International Technical Support Voice Process to the existing customers.
  • Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
  • Being dedicated to handle inbound calls or receives a number of calls from customers via phone.
  • Converting users into a customer is important but transforming a customer into repeat customer is more important for profitability.
  • To operationally manage US Voice Process-Up selling involved.
  • Respond to Query/Complaint/Request from customers including follow-up and close looping (Voice). Support includes (applicable to all processes/queues).
  • Provide higher first transaction resolution for all queries requests and complaints received.
  • Rotational Shift timings predominantly night shits and with 2 days of rotational week Off.
  • Transportation – Pick & Drop Free of cost.
  • Huge Incentives.
  • Chennai would be the work location.
Candidate Profile :

  • Excellent verbal communication.
  • Neutral accent.
  • Attitude to grow in BPO industry.
  • Great Interpersonal skills.
  • Flexible enough to work in US Shift timing.
Last Date to Apply Online : 20/12/2016
Company Profile :

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering “RightSourcedTM” seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value. People are our assets and we invest in training you to be ready for the job and also provide with multiple career options within Sutherland to cater to your growth and aspirations.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Find the latest INTERVIEW QUESTIONS of Accenture Here
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
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