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Standard Chartered Finance Limited Hiring Any Graduate freshers 2015 for Teleconsultant / Telesales at Mumbai

Any Graduate Fresher’s required for the position Teleconsultant. Telesales in Standard Chartered Finance Limited at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Standard Chartered Finance Limited Hiring Any Graduate freshers 2015 for Teleconsultant. Telesales at Mumbai. Candidates who have completed Any Graduate can apply for this job from Standard Chartered Finance Limited.

Job Details:

Company Name: Standard Chartered Finance Limited
Qualification: Any Graduate
Job Post Name: Teleconsultant / Telesales
Experience: 0 – 2 yrs
Job Location: Mumbai
Salary: 1,00,000 – 2,50,000 P.A.
Total No of Vacancy: 10
Website: http://www.standardchartered.com

Job Description:

We have immediate vacancies for the position of Tele-Consultant Telesales New Business at Mumbai.
We are having openings for below profile: Tele-Consultant Telesales New Business, Mumbai Experience : 1 to 2 Yrs from similar industry Qualification : Graduate. Salary : 1 Lac p.a. to 2.50 Lac p.a. + Incentives . Job Location : Fort, Mumbai – 400001
Candidates Interested must forward their resume on [email protected]

Candidate Profile:

The purpose of the role is to :

Meet the business objectives initiated by India CB Telesales business
Customer focus need-based selling
Deepen customer relationship and maximize penetration

Business Drivers :

Achieve personal sales target
Segment focus, customer focus needs-based selling
Responsible for ETB customer relationship deepening through telephony activities. Activities led by product / marketing campaign.
The caller shall be involved in sourcing new to Bank customers as and when required.

Customer Experience :

Operational quality – Errors free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill

Risk Assurance:

Conduct CDD, MLP & TCF diligently
Zero tolerance Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Operational Risk :

Management Assurance & Compliance
Implement controls within the Business Unit to meet regulatory and internal requirements. In addition, drive and implement an effective risk management framework, and promote a strong risk management and a compliance culture.
To ensure there is adequate training in Compliance. In addition document and implement controls to ensure compliance with regulations and Group Standards.
Ensure that policies are implemented effectively within Business; new regulations are properly communicated, and provide quality assurance on the design of the control measures and monitoring plans.
Ensure adherence to the risk management framework.
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD.
Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
Read, understand and comply with all provisions of the Group Code of Conduct.
Ensure complete adherence to Principles & Policy of Treating Customers Fairly.
Ensure adherence to all the customer outcomes required by Financial Services Authority.

Embedding principles of Sales Governance in the Sales Value Chain
Understand and adhere to the DSR policy.
Implement the HR standards approved by L&C in all channels being used.
Ensure the premises H & S standards are as per standardized norms.
Arms Length directives and processes are followed.
Ensure branding is as per approved norms and requirements.
Compliance with regulatory requirements.
Partner Training and HR to ensure all sales staff in my team are trained on CDD, AML,
Mis-selling and other customer protection principles

“The job holder must ensure he/she is fully aware of all the policies and procedures issued in relation to money laundering prevention / CDD and is trained on the same. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. To ensure adherence on an ongoing basis to all requirements of CDD / ML as may be issued from time to time and Adherence would be measured with respect to outcome of Group audits and any Quality Assurance Reviews conducted.”
Further ensure that effective arrangements are in place for implementation of the Direct Sales Representative (DSR) Management and Risk Policy. Ensure that there are adequate controls in place to mitigate risks.

KEY DIMENSIONS:

Business Targets
Customer Management

KNOWLEDGE, SKILLS, BEHAVIOUR:

Graduate/Post Graduate.
6 12 months of Outbound Tele calling Experience preferred.
Sales experience preferred in addition to the tele calling experience.
Strong communication skills.
Should speak English , Hindi and the Vernacular language.
High levels of enthusiasm.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Almost 73,000 people work for Standard Chartered in more than 70 countries in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom and the Americas. The Chartered Bank opened its first overseas branch in India, at Kolkata, on 12 April 1858. Eight years later the Kolkata agent described the Bank’s credit locally as splendid and its business as flourishing, particularly the substantial turnover in rice bills with the leading Arab firms. When The Chartered Bank first established itself in India, Kolkata was the most important commercial city, and was the centre of the jute and indigo trades

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