. To acquire thorough product knowledge of all instruments (within the scope of selling products) and reagents related to those instruments.
. To install the instruments and impart proper training to customers
. To differentiate whether problems are related to operational errors, technical errors or reagent related errors, troubleshoot the problems and satisfy customers by solving their complaints.
. Repairing at customer site, solving problems either application related or hardware related.
. To provide committed services as per schedule and to attend breakdown calls as per policy of the division.
. To achieve annual maintenance contracts related to targets.
. To work as per policy of the division and company (reports, payment collection).
. To make genuine and authentic claims in expense statement and to be clear in monetary transactions with stockists (wherever applicable) or customers.
. To read the technical bulletins, operators manuals, service manuals or upgrade knowledge continuously to achieve better trouble shooting and logic skills.
.To act promptly to solve customer queries (even if it does not fall into ones own category, it should be passed to H.O. to take care of Companys image).
. To make and implement tour program and ensure adequate coverage of assigned territory.
. To undertake any other activities as assigned by the management from time to time over and above, above-mentioned activities.
Candidate who is interested in field job may only apply.
This is not a Chemist / R & D profile.
Experience : 0 – 2 yrs
Salary : Not specified
Job Location : Delhi, Varanasi, Visakhapatnam/Vizag, Kolkata
Qualification : BSC, MSC – Chemistry / Biochemistry.
Company Name : Span Diagnostics Ltd
Company Address : NA
Company Profile : Span Diagnostics Ltd., is a leading Indian Diagnostics company known for its wide range of highest quality products for clinical pathology laboratories. It is a fastest growing diagnostic company in India with a successful track record of over 3 decades. Its state-of-the-art manufacturing facility is ISO-9001:2000 accredited and certified for WHO cGMP. Majority its products are CE marked and exported to more than 40 countries
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