Any Graduate Fresher’s required for the position Technical Support Trainee in Softcell Technologies Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Softcell Technologies Ltd Hiring Any Graduate freshers 2016 for Technical Support Trainee at Bangalore. Candidates who have completed Any Graduate can apply for this job from Softcell Technologies Ltd.
Company Name: Softcell Technologies Ltd
Qualification: Any Graduate
Job Post Name: Technical Support Trainee
Experience: 0 – 1 yrs
Job Location: Bangalore
Total No of Vacancy: NA
The Technical Trainee will be responsible for :-
Respond to customer queries, via ticketing system, onsite support, Remote Support as email and direct phone calls.
Resolve customer functional and technical issues through research, reproduction, and troubleshooting.
Work directly with other technical support staff, tier II engineers, the sales team, the delivery team, and management to resolve issues.
Learn and work on technologies like Endpoint Protection, Backup, Virtualization, Firewall and other Security Gateways, mailing Solutions, Monitoring Solutions.
Work on Windows and Linux based Servers and Applications.
Desired Candidate profile :-
Should be a Graduate or Post Graduate
Excellent English oral and written communications skills
Should have good communication skills & excellent customer interfacing skills.
Should be good at time management & should have the ability & desire to learn new skills.
Should have good analytical/problem solving skills
Working knowledge of Windows.
Certification such as MCP, MCSE, CCNA, RHCE or from vendors like from Vendors like Microsoft, Cisco, VMware, Checkpoint, Fortigate, Symantec would be added advantage
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Softcell Technologies Limited is a company engaged in business-to-business IT infrastructure solutions. We help enterprise customers with IT infrastructure solutions involving the network, compute, storage, desktop/mobile devices and extend it to the cloud.
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