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Snapdeal.Com Walk-In Any Graduate freshers 2017 for Customer Service at Gurgaon

Snapdeal.Com Walk-in interview for fresher’s on 4th November – 5th November 2016 for Customer Service at Gurgaon. Any Graduate candidates can attend the walk-in interview for the Customer Service Role. Grab the great job opportunity to kick start your career as a fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

Snapdeal.Com Walk-In Any Graduate freshers 2017 for Customer Service at Gurgaon. Candidates who have completed Any Graduate can apply for this job from Snapdeal.Com .

Key Highlight About the Recruitment Notification:
Company Name Snapdeal.Com
Vacancy Name Customer Service
Education Requirement Any Graduate
Experience 0 – 4 yrs
Job Location Gurgaon
Salary Rs. 2,00,000 – 3,25,000 P.A
Total No Of Vacancy 20
Walk – In Date  4th November – 5th November 2016
Venue 362-363, ASF Centre, Ground Floor, Centre A, Udyog Vihar, Phase-IV, Gurgaon
Company Website http://www.Snapdeal.Com

Eligibility & Details:
Customer Service:

Candidates can Get the Customer Service Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Service
Total Vacancy: 20
Education required: Any Graduate
Job Description:

Roles and Responsibilities :

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Candidate Profile :

Essentials :

  • Advanced Knowledge of functional processes (CX – Inbound/ Outbound/ Escalations/ CFG, Customer/ Order Life Cycle, Ops/ pertaining to own work area)
  • In depth Knowledge of CEX process/ case workflows/ panels and backend routings
  • Working knowledge on CRM tool
  • Intermediate Knowledge of Microsoft Office Tools (Excel, Powerpoint, Word etc.)
  • Basic Understanding of existing and upcoming brand promotions/ product offers/ additional customer benefits
  • Effective Communication, Influencing and negotiation skills
  • Some of the highly important skillsets are: Lateral Thinking, Change management, Cross functional collaboration, self driven, process & quality driven.
Venue: 362-363, ASF Centre, Ground Floor, Centre A, Udyog Vihar, Phase-IV, Gurgaon
Walk-In Date: 4th November – 5th November 2016
Walk-In Time :11 AM to 3 PM
Company Profile :

Snapdeal.com is an online marketplace, featuring a wide assortment of products across categories like Mobiles, Electronics, Fashion accessories, Apparel, Sports, Books; and services like Restaurants, Spas & Entertainment amongst others.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Check the Latest Interview Questions of Snapdeal.Com here 

 

Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date : 4th November – 5th November 2016

Walk-In Address:- 362-363, ASF Centre, Ground Floor, Centre A, Udyog Vihar, Phase-IV, Gurgaon

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