Sify Seeking Associate – Customer Support (Help Desk Division) Male Candidates Handling Inbound Calls and Mails from the Customer related to Queries and Problem.
- Analysing the Network Problem faced by the Customer and resolving the issues.
- To Raise Tickets based upon the customer request.
- Follow up with tickets and co-ordinate with Internal Team to resolve it within SLA.
- Good in Communication and Analytical
- Good in customer Facing
- Good in Interpersonal Skills
- Good in Problem Solving
Experience : 0 – 1 yrs
Salary : Not specified
Job Location : Chennai
Qualification : Any Graduate/ Any Postgraduate
Company Name : Sify Limited
Company Address : NA
Company Profile : We are India’s pioneer & leader in Internet, Networking and e-Commerce services, and the first Indian Internet company to be listed on the Nasdaq National Market in the US. We provide integrated end-to-end solutions for both corporates & consumers, with a range of products and services delivered over a common Internet backbone infrastructure. Everything that Sify has done or achieved since we began commercial operations in April 1998 stems from our Purpose and Vision. A key aspect is Sify being an enabler and catalyst of the Internet for positive change in India- a responsibility that we continue to carry. Sify began by developing India’s first TCP/IP network and offering multiple services on a common backbone infrastructure for an integrated Internet, networking and eCommerce business model. This was the first such business model in the world, and appropriate for catalyzing the growth of the Internet and networking in an infrastructure starved market. It also enabled a virtuous cycle, where each business supported the other, while catalyzing the market to growth. Fortune magazine, in their December 2000 issue, selected Sify (then Satyam Infoway) as one of the world’s ten hot technology companies to watch out for based on this innovative business model! From the start of commercial operations in April 1998, Sify has become the market leader in most lines of business, winning global recognition for its expertise, performance, customer focus and standards along the way. In doing this, Sify pioneered services and set standards for the Industry in diverse areas. Sify is a leader in every line of business and has won national and international recognition for both market leadership and the quality of our services. We are unmatched in Internet and network services expertise and technology, with the best tools, software and processes in the business.
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