RR Donnelley Walk-In Any Graduate freshers 2016 for Senior Customer Support Associate at Chennai

RR Donnelley Walk-in interview for fresher’s on 27th April 2016 to 30th April 2016 for Senior Customer Support Associate at Chennai. Any Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. RR Donnelley Walk-In Any Graduate freshers 2016 for Senior Customer Support Associate at Chennai. Candidates who have completed Any Graduate can apply for this job from RR Donnelley.

Job Details:

Company Name: RR Donnelley
Qualification: Any Graduate
Job Post Name: Senior Customer Support Associate
Experience: 0 – 3 yrs
Job Location: Chennai
Salary: NA
Total No of Vacancy: NA

Job Description:

Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Reward performance and recognize behavioral problems in team and act proactively to ensure productivity is unhampered.

Responsibilities :

Operate as a vital link between the client and operations
Assign jobs to team to ensure maximum utilization of resources
Play an important role with Client Manager to develop an environment that provides motivation and opportunities for the team
Assess, understand, analyze the client requirement and ensure the deadlines are adhered to
Manage queues / workflow and shift scheduling
Check / monitor absenteeism
Ensure adherence to security norms including print security and physical access procedures in the team
Ensure all members of the team go through security and compliance awareness programs as per policy

Candidate Profile:

Good oral and written communication skills
Excellent presentation and layout skills
Customer service orientation
Inter-cultural awareness
Ability to function in a dynamic and changing environment

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

RR Donnelley is a 155 year old, $11.5 billion Fortune 500 company, and a global provider of integrated communications including premedia, printing, logistics and business process outsourcing services. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe. Our operations are spread across India, Philippines and Sri Lanka, with sales and delivery offices in the United States and United Kingdom. RR Donnelley is committed to providing a meritocratic environment that values, recognizes and rewards our employees for their performance.

Find the latest INTERVIEW QUESTIONS of RR Donnelley Here

Walk-In Venue Details:

Walk-In Date :- 27th April 2016 to 30th April 2016
Walk-In Time :- 10 am to 1 pm

Walk-In Address:- Floor 6, Prestige Polygon, 471, Anna Salai, Teynampet, Chennai, Tamilnadu, India 600018

Register here
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