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Redbus walk-in drive for Customer Service Executive

Keep customer first. To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.

        1. Deliver world class customer service and build customer satisfaction and loyalty.
        2. Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
        3. Respond to Sales Enquiries from new and existing customers.
        4. Meet Sales Targets & call quality standards.
        5. Complete call logs and reports.
        6. Strive to provide end to end one-call solution to every customer that he/she talks to.

CANDIDATE PROFILE:

        1. Candidates should be Preferably a graduate
        2. Should have 0-3 Years of Experience in a domestic Inbound Call Center
        3. Can look at 10 + 2 if they have relevant work experience.
        4. Excellent communication (oral and written), interpersonal skills.
        5. Self-motivated and flexible to work in shifts ( only morning and evening shifts )
        6. Should have negotiation skills to deal with different kinds of customers and different situations.
        7. Customer centric.
        8. Able to meet deadlines along with working under pressure.
        9. Should be able to work as a team member.
        10. Candidate should be very fluent in speaking English & Hindi (Or)
        11. Fluent in English & any 2 South Indian language ( Tamil, Telugu & Kannada )

QUALIFICATION CRITERIA

Experience : 0-3 Years
Salary : Not specified
Job Location : Bangalore
Qualification : Any Graduates

COMPANY DETAILS

Company Name : Redbus
Company Address : NA
Company Profile : redBus – India’s number 1 bus ticketing platform, was founded in 2005 and is a part of ibiboGroup. We take pride in providing bus ticket fare with zero booking charges. You can now choose from 1500+ bus operators and 80,000 routes in India.

WALKIN DETAILS

Walkin Date : 05 Jan to 9 Jan 2015
Time : 10AM to 1PM

Walkin Address : redBus No. 311/1, 3rd Main, 7th Cross, Domlur Layout, Opposite To Canara Bank, Bangalore, Karnataka – 560071

Click here to Apply
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