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Randstad hiring Freshers 2015 Batch – Any Graduate, Post Graduation on at Bengaluru

Randstad India Limited Hiring Any Graduate, Post Graduation freshers 2015 for Technical Support at Bengaluru.  Candidates who have completed Any Graduate, Post Graduation can apply for this job from Randstad India Limited.

Job Details:

Company Name: Randstad India Limited
Qualification: Any Graduate, Post Graduation
Job Post Name: Technical Support
Experience: 0 – 3 yrs
Job Location: Bengaluru
Salary: NA
Website: https://www.randstad.in/
Industry: Other

Job Description:

To ensure that potential issues to IT service components are analysed and investigated for their root cause and permanent work around and hence negating the chance of the problem reoccurrence. Managing the incidents effectively end to end in alignment with the ITSM processes and interfacing with Program Management Offices, Technical Resources and MSCs wherever applicable.

Eligibility Criteria:

  1. Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  2. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  3. Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  4. Typically provides technical support for Internal and External customers
  5. Escalates complex problems to higher level of expertise within organization
  6. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  7. Excellent verbal and written communication.
  8. Willingness and ability to work in shifts (24 x 7)
  9. Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
  10. Well versed with technology (understanding of networks, monitoring, DBMS, Windows)

Selection/Interview process:

  1. Aptitude Test
  2. Technical and HR Interview

Document Required (Original and Photocopies):

  1. SSC Marksheet
  2. HSC/Diploma Marksheet
  3. Graduation & Post Graduation all years’ mark sheets
  4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  5. 2 photographs
  6. Resume

Company Profile:

Randstad India Limited Hiring For MNC IN BANGALORE

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