closepop
closepop

Quintiles hiring Service Delivery Associate

Candidates should possess High or Secondary School diploma / certificate or country’s educational equivalent plus about 0-6 months of relevant experience; or equivalent combination of education, training and experience

Bachelor’s degree in Life Sciences or related field preferred.

JOB DESCRIPTION:
Serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining Service Request database.
Handle international calls, emails & service requests, assess customers’ support needs and resolve / route inquiry accordingly.
Provide first level support for customer issues including documented procedures and available tools. Fulfill requests by clarifying desired information, completing transactions, forwarding requests for second level support.
Maintain Service Request database by accurately entering information.
Keep equipment operational by following established procedures and reporting malfunctions.

QUALIFICATION CRITERIA

Experience             : Freshers
Salary                      : Not specified
Job Location          : Bangalore
Qualification           : Any Degree

COMPANY DETAILS

Company Name      : Quintiles
Company Address : NA
Company Profile    : Quintiles is the world’s leading provider of biopharmaceutical services. With a network of more than 27,000 professionals working in more than 80 countries, we have helped develop or commercialize all of the top 50 best selling drugs on the market. With extensive therapeutic, scientific and analytics expertise, we help biopharmaceutical and health sciences customers navigate the increasingly complex landscape with more predictability to enable better outcomes.

Click here to Apply
Submit Your Resume to Fresherslive
Similar Jobs
National Mineral Development Corporation Limited
Indian Overseas Bank
Hindustan Aeronautics Limited
Bharat Heavy Electricals Limited
HDFC LIFE
Power Grid Corporation of India
Bangalore Metro Rail Corporation limited
Indian Army
Kerala High Court
Water and Power Consultancy Services
Union Public Service Commission
United India Insurance
Parliament of India
Northern Railway
Indian Air Force
Indian Post Office
ONGC Petro Additions Limited