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Quick Heal Technologies hiring Associate Engineer Level 1 – August 11, 2014

To Attend maximum customers via call, chat, E-mail Support. Guide customers for doing certain procedures / steps for Quick Heal Products. To understand & elicit customer’s issues / concern quickly and help towards resolution.

      • Liable to escalate unresolved queries to next level with relevant details to complete the Escalation matrix.
      • Responsible for Follow -up and feed Back of escalated issues.
      • Responsible for achieving Quarterly & Yearly Targets.
      • To educate customers about effective usage of Quick Heal Products.
      • Carry the right attitude towards every customer.
      • Should be alert to notify in case of critical issues and expedite in reporting to seniors.
      • To Adhere customer service standards / protocols.

QUALIFICATION CRITERIA

Experience             : 0 to 1 yrs
Salary                      : INR 1,50,000 – 2,00,000 P.A
Job Location          : Nasik
Qualification           : BCA

COMPANY DETAILS

Company Name      : Quick Heal Technologies Pvt Ltd
Company Address : NA
Company Profile    : Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company”s flagship product Quick Heal ® with its powerful and exclusively designed Checkmark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe.

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