Quick Heal Technologies hiring Freshers 2015 Batch – BCA, Post Graduation on at Nasik

Quick Heal Technologies Pvt Ltd Hiring BCA, Post Graduation freshers 2015 for Associate Engineer Level 1 at Nasik.  Candidates who have completed BCA, Post Graduation can apply for this job from Quick Heal Technologies Pvt Ltd.

Job Details:

Company Name: Quick Heal Technologies Pvt Ltd
Qualification: BCA, Post Graduation
Job Post Name: Associate Engineer Level 1
Experience: 0 – 1 yrs
Job Location: Nasik
Salary:  1,50,000 – 2,00,000 P.A
Industry: IT-Software / Software Services

Job Description:

        1. To Attend maximum customers via call, chat, E-mail Support.
        2. Guide customers for doing certain procedures / steps for Quick Heal Products.
        3. To understand & elicit customer’s issues / concern quickly and help towards resolution.
        4. Liable to escalate unresolved queries to next level with relevant details to complete the Escalation matrix.
        5.  Responsible for Follow -up and feed Back of escalated issues.
        6. Responsible for achieving Quarterly & Yearly Targets.
        7. To educate customers about effective usage of Quick Heal Products.
        8. Carry the right attitude towards every customer.
        9. Should be alert to notify in case of critical issues and expedite in reporting to seniors.
        10.  To Adhere customer service standards / protocols.

Eligibility Criteria:

BCA, Post Graduation Holders

Selection/Interview process:

        1. Aptitude Test
        2. Technical and HR Interview

Document Required (Original and Photocopies):

        1. SSC Marksheet
        2. HSC/Diploma Marksheet
        3. Graduation & Post Graduation all years’ mark sheets
        4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
        5. 2 photographs
        6. Resume

Company Profile

Quick Heal Technologies Pvt Ltd is India”s leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company”s flagship product Quick Heal ® with its powerful and exclusively designed Checkmark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal’s strength lies in their exceptional team of software, support and management professionals. Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal’s Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed. Quick Heal’s has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.

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