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वेबसाइट अब हिंदी में

People Interactive (I) Walkin For Sales Executive / Officer

We are in the business of finding people happiness and consequently somebody who is jovial, mature, results-oriented and cares deeply for our customers will be able to succeed in this role

Relationship Advisor is responsible for registering people who enquire with us and converting them into premium membership while giving them matchmaking solutions through relationship management and positive approach

Responsibilities
Working with and supporting the Center Manager and Marketing team to generate a continuous flow of Enquiries and walk-ins and converting them into premium memberships at the Centre

1. Handling telephonic and Walk-in Enquiries at the centre
2. Making outbound calls to Shaadi.com Members / other enquiry database and offering them matchmaking solutions
3. Following the defined sales process to convert Enquiries into members
4. Recording all the details of the enquiries in the specified format and entering them into system
5. Getting all the statutory ID and qualification proofs from the premium members and storing it safely
6. Making required number of calls for following up with Enquiries which are not converted
7. Updating the details of follow-up in the system
8. Meeting Sales and conversion Targets
9. Appearing for periodic evaluations
10. Maintaining various reports related to Sales and Accounts
11. In case call needs to be escalated, noting details and forwarding it to the seniors
12. Interfacing with walk-in customers, explaining to them features of Shaadi.com/Centre and converting them to Premium Membership
13. Maintaining all documentation that pertains to the above responsibilities
14. Coordinating with the service team to smoothly handover converted members

Requirements
1. Minimum HSC passed
2. Females preferred
3. Minimum 6 months of work experience (preferably from Insurance, or Sales experience from Telecom or Financial sector)
4. Familiarity with the Internet and the usage of computers
5. Verbal communication skills in English and one local language (local language depends on location of the office)
6. High level of empathy
7. At least average writing skills
8. Service orientation and listening skills
9. Handling irate customers
10. Problem solving and objection handling abilities
11. Strong local culture sensitivity
12. Knowledge of more than one local language
13. Clear diction and clarity in speech

Good to have
1. Bachelors Degree
2. 2 years experience developing customer-facing skills
3. Maturity & sensitivity to deal with all kinds of people, specially elderly people

QUALIFICATION CRITERIA

Experience             : 0 – 1 Yrs
Salary                      : Not specified
Job Location          : Delhi
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : People Interactive (I) Pvt Ltd
Company Address : NA
Company Profile    : Shaadi.com, part of Anupam Mittal promoted People Group, is one of India”s best known Internet brands & the world”s largest matrimonial service. It was founded with one simple objective – to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category after more than 15 years. The service has touched the lives of 20 million people globally and helped over 2 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the world”s 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the worlds most engaging brand on Facebook.

WALKIN DETAILS

Walkin Date            : 17th October to 25th October 2014
Time                        : 10 AM

Walkin Address      : Kamla Nagar – Address :People Interactive (I) Pvt. Ltd.,30/5 Ground Floor, Nagia Park Circle,Shakti Nagar,New Delhi 110007.
Patel Nagar
Address : People Interactive (I) Pvt. Ltd.23/21, First Floor,Near Pooja Park,East Patel Nagar,New Delhi-110008


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