Any graduate, Any post Graduate Fresher’s required for the position Front Office Assistant in Orchid Hotel at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Orchid Hotel Hiring Any graduate, Any post Graduate freshers 2015 for Front Office Assistant at Mumbai. Candidates who have completed Any graduate, Any post Graduate can apply for this job from Orchid Hotel.
Company Name: Orchid Hotel
Qualification: Any graduate, Any post Graduate
Job Post Name: Front Office Assistant
Experience: 0 – 4 yrs
Job Location: Mumbai
Total No of Vacancy: 05
Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms Visitors.
*Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
*Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
*Provide effective support to the team to enable them to provide effective and efficient services.
*Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
*Ensure quality and appropriateness of customer service provided.
*To maintain Front Office log book and shift reports.
*Respond to inquiries and resolve problems in an effective manner.
*Ensure all check in and check out
*Liaise with other departments for the resolution of day-to-day administrative and operational issues.
*Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
*Liaise with Housekeeping for the Room Status.
*Handle additional responsibilities as and when delegated by the Management.
UG: Any Graduate – Any Specialization, BHM – Hotel Management
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Desired Candidate Profile
1. Tall & Pleasing personality
2. Graduate/undergraduate with exceptionally good command over English language.
3. Between 21-25 yrs of age group
4. Extrovert, Confident and go getter
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
The Orchid – An Ecotel Hotel is Asia’s first certified Eco- friendly Five star hotel and is also ISO 14001 certified . Winner of 42 International & National Awards. Where hospitality is a Tradition.
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