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Oracle India Hiring Graduate B.Sc, B.Com and BA freshers 2015 for Customer Service Representative at Bangalore

Graduate B.Sc, B.Com and BA Fresher’s required for the position Customer Service Representative in Oracle India Pvt Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Oracle India Hiring Graduate B.Sc, B.Com and BA freshers 2015 for Customer Service Representative at Bangalore. Candidates who have completed Graduate B.Sc, B.Com and BA can apply for this job from Oracle India Pvt Ltd.

Job Details:

Company Name: Oracle India Pvt Ltd
Qualification: Graduate B.Sc, B.Com and BA
Job Post Name: Customer Service Representative – Dispatch
Experience: 0 – 2 Years
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA
Website: http://www.Oracle.com

Job Description:

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills.

Shift: 24/7 Process, Candidate should be willing to work in night shift and weekend shifts.

Detailed Description and Job Requirements
Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant start up attitude. The main ingredient of Oracle success is the 108.000 talented employees who constantly amaze each other in building abetter and better organization. Oracle is a company where YOU can make a difference.

Click here to Apply
Register here

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