Ability to do shifts and stretch working hours when required Intermediate level knowledge/experience of MS Outlook Person should have experience in IT.
- Call looging,SLA,Tickets handeling.
- Prepare MIS Report.
- 1-2 years experience in IT Helpdesk L1 position
- Trained on Telephone and Email Etiquette
- Familiarity with Service Desk ticketing tool / MS Office
- SLA Management
Experience : 0 – 5 yrs
Salary : Not specified
Job Location : Mumbai
Qualification : Any Graduate/ Any Postgraduate
Company Name : Net Connect Pvt Ltd
Company Address : NA
Company Profile : Net Connect was incorporated in the year 1997 in Bangalore. Since then, Net Connect has grown over the years, catering to over 100 businesses across the sub-continent
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