closepop
closepop

वेबसाइट अब हिंदी में

NCR Hiring BE/B.Tech freshers 2015 for Customer Engineer at Mumbai

BE/B.Tech Fresher’s required for the position Customer Engineer in NCR at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. NCR Hiring BE/B.Tech freshers 2015 for Customer Engineer at Mumbai. Candidates who have completed BE/B.Tech can apply for this job from NCR.

Job Details:

Company Name: NCR
Qualification: BE/B.Tech
Job Post Name: Customer Engineer
Experience: Freshers/Experience
Job Location: Mumbai
Salary: NA
Total No of Vacancy: NA
Website: http://www.ncr.com

Job Description:

1. Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
2. Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
3. Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
4. Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
5. Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents NCR in a manner that reflects positively on the image and reputation of the company
6. Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components (at the module level); Follows appropriate security procedures when working with ATM’s and or within financial institution
7. Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping
8. Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required;
9. Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation
10. Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
11. May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports
12. May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; May be required to work on rotating shifts
13. Ensure staff productivity measures are achieved; Work together with Call Center Staff via PDA to recover machines;
14. Work together with Security Escort Officer
15. Retail EPOS maintenance or install experience is required; Strong desktop hardware experience may be considered if EPOS experience is limited.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

NCR, we make the everyday easier. We do this by listening to our customers, keeping their best interests in mind, and always working to make interacting with your business an exceptional experience. Read on to learn more about the people who lead our team, our company by the numbers, and how we’ve become the world leader in consumer transaction technologies.

Company Name
Number of
Vacancies
Life Insurance Corporation of India
5,586
Union Public Service Commission
1,241
India Post
1,137
South Eastern Railway
663
Ministry of Statistics and Programme Implementation
645
West Bengal Public Service Commission
592
Chhattisgarh Rajya Gramin Bank
589
Pandyan Grama Bank
476
BSNL
402
Mazagon Dock Limited
381
SBI Life Insurance
380
Food Corporation of India
349
South Eastern Coalfields Limited
345
Airports Authority of India
322
Odisha Staff Selection Commission
305
Odisha Public Service Commission
283
Indian Army
277
Rajasthan Public Service Commission
275
Indian Ordnance Factories
238
Central Bureau of Investigation
218
Indian Air Force
195
Click here to Apply
Register here

Similar Jobs
Neyveli Lignite Corporation Limited
Indian Oil Corporation Limited
State Bank Of Patiala
Bharat Electronics Limited
HDFC
Indian Bank
State Bank of India
Axis Bank
Hindustan Aeronautics Limited
Mazagon Dock Limited
Indian Army