Excellent verbal communication skills in English and Hindi. 100 Openings. Excellent in written English.
- Good Listening skills.
- Knowledge of customer service principles and practices.
- Customer service orientation.
- Attention to detail and accuracy.
- Problem solving ability.
- Target orientated.
- Ready to work in rotational shifts in 24 x 7 environments. Cab facility will be provided for night shift only. Door to door pick and drop will be provided for login and logout between 8 pm to 8 am.
- Flexible to work on 6 days a week as per business requirement
- Good typing speed (minimum 22 wpm with 80% accuracy)
RESPONSIBILITIES
- Handling incoming calls and making outgoing calls.
- Handling Email communication with customers and support functions
- Customer relationship management.
Desired Candidate Profile
- Candidates willing to work in shifts ( rotational shifts – eg:- night shifts)
- Excellent verbal communication skills (English & Hindi)
- Excellent written English skills for Email process
- Flexible to work on 6 days a week as per business requirement
- Inbound /Outbound customer service profile
- Provide quick and effective resolution to the customer’s queries
- Should have presence of mind /Customer Services attitude
- Ensuring customer queries are cleared.
- Candidates with BE/ BTech 2013 & 14 passouts are not eligible for the given post.
- Preference to candidates staying in and around Central Silkboard Junction.
- Age limit 18 -33 yrs.
- Walkin between 11am – 4pm.
QUALIFICATION CRITERIA
Experience : 0 to 5 yrs
Salary : INR 1,75,000 – 3,00,000 PA
Job Location : Bangalore
Qualification : Any Graduate, BBA, B Sc, BCA, BA, B.Pharma
COMPANY DETAILS
Company Name : Myntra.com
Company Address : NA
Company Profile : Myntra.com is ranked among the leading e-commerce companies in India and is the largest online retailer of lifestyle and fashion products. The company was started by a group of IIT/IIM graduates in 2007 and is headquartered in Bangalore. Funded by top tier Venture Capital Funds, Myntra is among the best funded e-commerce companies in the country today.
WALKIN DETAILS
Walkin Date : 2nd August to 3rd August 2014
Time : 10 AM
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