Myntra.com Walkin For Customer Support Executive

Excellent verbal communication skills in English and Hindi. 100 Openings. Excellent in written English.

      • Good Listening skills.
      • Knowledge of customer service principles and practices.
      • Customer service orientation.
      • Attention to detail and accuracy.
      • Problem solving ability.
      • Target orientated.
      • Ready to work in rotational shifts in 24 x 7 environments. Cab facility will be provided for night shift only. Door to door pick and drop will be provided for login and logout between 8 pm to 8 am.
      • Flexible to work on 6 days a week as per business requirement
      • Good typing speed (minimum 22 wpm with 80% accuracy)

RESPONSIBILITIES

      1. Handling incoming calls and making outgoing calls.
      2. Handling Email communication with customers and support functions
      3. Customer relationship management.

Desired Candidate Profile

      • Candidates willing to work in shifts ( rotational shifts – eg:- night shifts)
      • Excellent verbal communication skills (English & Hindi)
      • Excellent written English skills for Email process
      • Flexible to work on 6 days a week as per business requirement
      • Inbound /Outbound customer service profile
      • Provide quick and effective resolution to the customer’s queries
      • Should have presence of mind /Customer Services attitude
      • Ensuring customer queries are cleared.
      • Candidates with BE/ BTech 2013 & 14 passouts are not eligible for the given post.
      • Preference to candidates staying in and around Central Silkboard Junction.
      • Age limit 18 -33 yrs.
      • Walkin between 11am – 4pm.

QUALIFICATION CRITERIA

Experience             : 0 to 5 yrs
Salary                      : INR 1,75,000 – 3,00,000 PA
Job Location          : Bangalore
Qualification           : Any Graduate, BBA, B Sc, BCA, BA, B.Pharma

COMPANY DETAILS

Company Name      : Myntra.com
Company Address : NA
Company Profile    : Myntra.com is ranked among the leading e-commerce companies in India and is the largest online retailer of lifestyle and fashion products. The company was started by a group of IIT/IIM graduates in 2007 and is headquartered in Bangalore. Funded by top tier Venture Capital Funds, Myntra is among the best funded e-commerce companies in the country today.

WALKIN DETAILS

Walkin Date            : 2nd August to 3rd August 2014
Time                        : 10 AM

More Details Here for This Job