Excellent verbal communication skills in English and Hindi. Excellent in written English. Good Listening skills. Knowledge of customer service principles and practices.
Customer service orientation.
Attention to detail and accuracy.
Problem solving ability.
Ready to work in rotational shifts in 24 x 7 environments. Cab facility will be provided for night shift only. Door to door pick and drop will be provided for login and logout between 8 pm to 8 am.
Need to work 6 days a week. Weekly day off can be on any day of the week.
Good typing speed (minimum 22 wpm with 80% accuracy)
Handling incoming calls and making outgoing calls.
Handling Email communication with customers and support functions
Customer relationship management.
Desired Candidate Profile
Candidates willing to work in shifts ( rotational shifts – eg:- night shifts)
Excellent verbal communication skills (English & Hindi)
Excellent written English skills for Email process
Flexible to work on 6 days a week as per business requirement
Inbound /Outbound customer service profile
Provide quick and effective resolution to the customer’s queries
Should have presence of mind /Customer Services attitude
Ensuring customer queries are cleared.
Candidates with BE/ BTech 2013 & 14 passouts are not eligible for the given post.
Preference to candidates staying in and around Central Silkboard Junction.
Age limit 18 -33 yrs.
Walkin between 11am – 4pm.
Experience : 0 to 5 yrs
Salary : INR 1,75,000 – 3,00,000 P.A
Job Location : Bangalore
Qualification : BBA, BCA, BA, B.Pharma, BHM, BDS
Company Name : Myntra.com
Company Address : NA
Company Profile : Myntra.com is ranked among the leading e-commerce companies in India and is the largest online retailer of lifestyle and fashion products. The company was started by a group of IIT/IIM graduates in 2007 and is headquartered in Bangalore. Funded by top tier Venture Capital Funds, Myntra is among the best funded e-commerce companies in the country today.
Walkin Date : 24th July to 31st July 2014
Time : 11 AM
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