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Mphasis Walk-in Any Graduate freshers 2017 for Technical Support Associate

on 26/11/2016 to 2/12/2016 , Mphasis Walk-in interview for freshers for Technical Support Associate. Any Graduate candidates can attend the walk-in interview for the Technical Support Associate. Grab the great job opportunity to start your career as fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

Mphasis
Walk-in Any Graduate freshers 2017 for Technical Support Associate. Mphasis plans to recruit Any Graduate candidates for the post of Technical Support Associate.

Key Highlight About the Recruitment Notification:
Company Name Mphasis
Vacancy Name Technical Support Associate
Education Requirement Any Graduate
Experience 0 – 1 yrs
Job Location Pune
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Walk-In Date  26/11/2016 to 2/12/2016
Venue Mphasis, EON free zone,  Cluster C, Ground floor,  Kharadi, Pune 411014
Company Website http://www.mphasis.com

Eligibility & Details:
Technical Support Associate:

Candidates can Get the Technical Support Associate Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Technical Support Associate
Total Vacancy: Not Mentioned
Education required: Any Graduate
Job Description:

Job Responsibilities:

  • Respond to customer queries via inbound calls, emails, chat and web tickets within defined SLAs
  • Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.
  • Update users about request status and close request when users are satisfied with solutions
  • Level 1 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN,
  • VOIP and share point as per guidelines in the knowledgebase.
  • Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
Candidate Profile :

Skills :

  • Good communication skills
  • Basic technical knowledge
  • Ready to work in 24/7 work environment
  • Operating the computer, OS and Knowledge base navigation
  • Active listening and probing skills
  • Analytical skills
  • Remote desktop skills
Venue: Mphasis, EON free zone,  Cluster C, Ground floor,  Kharadi, Pune 411014
Walk-In Date: 26/11/2016 to 2/12/2016
Walk-In Time :10 AM
Company Profile :

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertises. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Prepare For Mphasis Interview by Clicking Here
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date : 26/11/2016 to 2/12/2016

Walk-In Address:- Mphasis, EON free zone,  Cluster C, Ground floor,  Kharadi, Pune 411014

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