MBA Fresher’s required for the position Support Consultant Associate in Misys at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Misys Hiring MBA freshers 2015 for Support Consultant Associate at Bangalore. Candidates who have completed MBA can apply for this job from Misys.
Company Name: Misys
Job Post Name: Support Consultant Associate
Experience: 0 – 2 yrs
Job Location: Bangalore
Total No of Vacancy: NA
1. Providing quality service to clients and enhancing customer experience through effective communication and analysis and resolution of support cases.
Roles & Responsibilities :
1. Learn Product in depth (functional)
2. Analyze functional cases and provide quality resolution in accordance with agreed customer metrics
3. Have a fair and controlled backlog – ensure outstanding cases are followed through to their logical end.
4. Work as part of a team to resolve client issues affecting the product
5. Engage with our internal and external customers to resolve issues
6. Engage with peers in other product groups to resolve issues that span multiple products
7. Work closely with the R&D and PS teams, underlining the quality issues, sharing constructive customer feedback and suggesting ways for improvement .
8. Provide accurate and complete information to the Development team, where required, to enable them to fix the software without delay.
1.MBA (or equivalent) in Finance and/or Banking
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Our vision is to transform the global financial services industry by making financial institutions more resilient, more efficient and more competitive. We provide the broadest, deepest portfolio of financial services software on the market. Our solutions cover retail and corporate banking, lending, treasury, capital markets, investment management and enterprise risk.
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