closepop
closepop

Microsoft Nokia Care hiring Customer Care Officer/ Front Desk Executive

Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services. Will troubleshoot problems and coordinate with various internal departments to resolve problems.

Interact with customers by phone, e-mail or online chat concerning various care issues.
Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
Solicit cross-selling and up-selling opportunities within the customer care experience.
Tracking and reporting of relevant customer care performance metrics.
Capturing and applying customer feedback.

QUALIFICATION CRITERIA

Experience             : 0 to 5 yrs.
Salary                      : Not specified
Job Location          : Bangalore
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Microsoft Nokia Care
Company Address : NA
Company Profile    : NA

Click here to Apply
Similar Jobs
Shipping Corporation of India Limited
Hindustan Petroleum Corporation Limited
HLL life care Limited
Central Bureau of Investigation
HDFC LIFE
Directorate General of Civil Aviation
Airports Authority of India
Oil India Limited
Bharat Electronics Limited
High Court of Judicature at Allahabad
Punjab and Sind Bank
Karur Vysya Bank Limited
Employees State Insurance Corporation
HLL life care Limited
Defence Research and Development Organisation
Airports Authority of India
United Nations Development Programme
GAIL India Limited
Punjab and Sind Bank
Petroleum and Natural Gas Regulatory Board
East Coast Railway