Microland Hiring Any Degree freshers 2015 for Technical Support Associate at Bangalore

Any Degree Fresher’s required for the position Technical Support Associate in Microland at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Microland Hiring Any Degree freshers 2015 for Technical Support Associate at Bangalore. Candidates who have completed Any Degree can apply for this job from Microland.

Job Details:

Company Name: Microland
Qualification: Any Degree
Job Post Name: Technical Support Associate
Experience: Freshers
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA

Job Description:

Answering calls ( Phone , Emails)
Handling customer query &Troubleshooting issues
Documenting Cases in ticketing tool
Handling Irate Customer
Resolve customer issue to their satisfaction
Meet SLA / KRA
Adhere to Schedules
Process Adherence
Follow escalation process
Company Policy Adherence ( Compliance & Statutory Requirement)
Team Player
Adhere to Company Policies

Candidate Profile:

Candidates should possess 10 + 2 / Graduate BSC/BCA pursuing graduation
Basic Computer Knowledge (H/W & Networking)
(Basic Assessment should be done for this parameter)
15 WPM (Words per minute) Typing Speed with Accuracy of 80%
Good Communication Skills (On a scale of 1 5, 2-3 minimum)
Should be fluent in Hindi communication skills (On a Scale of 15, 3+ minimum)
Work in Shifts: – Should be Flexible
Transport: – Should commute on his own transport
Age Group: – 21 – 35

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization. A team of over 2300 highly skilled and motivated employees, equipped with the right tools and systems, work round-the-clock out of our world-class facilities to optimize the performance of our clients’ technology infrastructure.

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