Lanxess India hiring Customer Service Trainee

Preparing Sales Orders for Bhiwandi & Ankleshwar warehouses and Jhagadia Orders. To coordinate with the regional sales team for order compilation & system entry.

Issue Indents based on information received from the regional sales persons and the product management team. Coordinate with customers for indent sending and acknowledgments.
Order Entry in SCORE (SAP) for GmbH orders.
Follow up for ex works from Germany for Indents.
To coordinate & interact with the customers for the indent business to ensure timely transmission of documents / information.
Generating Reports of Open order status, Sales Report.
Applying for New Customer Code Creation.
To Handle customer complaints for local sales thru APRIL STAR.
Preparation of end to end export documents for the export consignments including pre shipment and post shipment docs.
Coordinating with the CHAs for pre & post shipment customs clearance documents. Providing ARE1 and B/L drafts to the CHAs for export shipments.
Forwarding scanned and original export docs to bank/customer /sales organization and providing DHL no. to customers /sales organizations.
Maintaining departmental Database
Filing as and when required
Vendor bills follow up, checking, scanning and further submission of approved bills to the accounting teams.
Coordinating with the Bank person for the submission of documents and coordination with the CHAs for post shipment export documents receipt.

Smart, self-starter, should have an eye for detail. Should be customer oriented. Should be able to work in close coordination with cross functional teams.
Should have good communication skills. Independent & creative. Flexibility with fast actions & accuracy.
Need to be a team player.
Language : Spoken and written English & Hindi.
Proficient in windows MS office.


Experience             : 0 – 1 yrs
Salary                      : Not specified
Job Location          : Mumbai
Qualification           : B.Sc, B.Com


Company Name      : Lanxess India Pvt Ltd
Company Address : NA
Company Profile    : LANXESS India was incorporated in India on February 20, 2004, and was named as LANXESS India Private Limited on June 30, 2004. LANXESS India Private Limited, a wholly-owned subsidiary of LANXESS Deutschland GmbH is represented through all its fourteen business units, operating out of its registered office in Thane and sales offices in New Delhi and Chennai with 971 employees across its operations. The company also has manufacturing facilities in India for six of its business units. The manufacturing sites are located in Nagda in Madhya Pradesh and Jhagadia in Gujarat.

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