Any Graduate Fresher’s required for the position Technical Support Engineer/Rep I in KRONOS at Noida. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.KRONOS Hiring Any Graduate freshers 2015 for Technical Support Engineer/Rep I at Noida. Candidates who have completed Any Graduate can apply for this job from KRONOS.
Company Name: KRONOS
Qualification: Any Graduate
Job Post Name: Technical Support Engineer/Rep I
Experience: 6 Months – 2 years
Job Location: Noida
Total No of Vacancy: NA
1. Responding to Application Alerts based on monitoring tools as first responder
2. Review/assess technical situation and establish case priority/severity in accordance with the service level agreement
3. Troubleshoot Application Alerts
4. Handle Level 1 Escalations and adhere to escalation matrix
5. Create shareable knowledge using knowledge base and knowledge methodology using tools provided
6. Ensure operating standards are adhered to and updated as necessary
7. Manage case-load in adherence to departmental goals/policies.
1. Any Technical qualification in graduation/post graduation.
2. 6 months-2years related work experience.
3. Understanding of operating systems, networking technologies/protocols, and software applications.
4. Familiarity with SQL relational database management systems and SQL scripting.
5. Ability to deliver superior customer service.
6. Sound analytical and organizational skills.
7. Excellent oral/written communication skills
8. Willingness to work on flexible shifts ( including weekends) supporting a 24×7 operation globally
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Kronos customers include many of the India’s largest and reputed enterprises from a wide variety of industry sectors. Organisations in diverse industries including retailers, healthcare institutions, manufacturers, services organisations, transportation and distribution companies, airlines, and government entities, overwhelmingly choose Kronos.
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